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IntegrateCloud

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33 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
Serving customers since
2013
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IntegrateCloud Reviews

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AK
Amy K.
11/03/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Best customer support software

It has very great features like Unlimited mailbox storage Great ticket management system Support center which can handle several customer questions on its own Reporting system which is par better than any other software in competition
Pradeep  F.
PF
Pradeep F.
System Engineer - Virtusa
08/01/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Perfect Cloud-Based Helpdesk & Ticketing Management Tool

First I want to say that UI is very simple and perfect for any IT savvy guy. This management software is suitable for businesses of all sizes. This tool is equipped with robust features to manage the end-to-end customer agents’ operations. Some key features of this that I saw are Collaboration Rules, Unlimited Inbox, self-service tools.
Andreus V.
AV
Andreus V.
Engineer Mechanical Maintenance, Reliability, Planning, Project, Execution, Oil & Gas, Drilling, Mining
04/15/2020
Validated Reviewer
Review source: G2 invite
Incentivized Review

Being able to integrate with Slack makes it very useful for us

It is very useful and easy to handle, its ticket management system and the tracking of interactions is very fluid. It also allows us to carry out a multichannel communication expanding the possibilities of use. It can be integrated with Slack and that makes it more powerful since it allows managing communications in a comprehensive way.

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HQ Location:
Mount Laurel, NJ

Social

@integratecloud_

What is IntegrateCloud?

IntegrateCloud Inc. is a software company that provides integration solutions to enhance customer support and service platforms. Their offerings primarily focus on connecting popular CRM (Customer Relationship Management) systems and help desk applications to facilitate seamless workflows and improved data management for businesses. IntegrateCloud specializes in creating connectors that link platforms such as Zendesk, Salesforce, and Jira, enabling companies to synchronize data and automate processes between their customer service, sales, and development teams.The company's solutions help businesses improve response times, streamline support operations, and enhance overall customer satisfaction by ensuring that critical information is readily accessible across various platforms. This not only helps in resolving customer issues more efficiently but also aids in maintaining up-to-date data across different departments.IntegrateCloud's website, https://www.integratecloud.com/, offers detailed information about their products, customer testimonials, and case studies. The site also provides resources for existing customers, such as support tools and user guides, along with contact information for potential customers who are interested in learning more about their integration solutions.

Details

Year Founded
2013