Insightech makes it possible for us to be proactive rather than reactive when it comes to identifying website issues, essentially streamlining the process by removing the need to try and replicate the bug and allowing us to identify what the exact issue is, how many users it is impacting and at what stage in their journey in a matter of minutes, thus making it easier and faster for us to flag to our developers and implement a fix. Insightech has allowed us to identify opportunities as well as friction points in the customer journey which have led us to make changes to our website that have had a significant and direct impact on conversion rate - revenue opportunities that we would have missed out on had we not had access to this tool and data. It has also allowed us to monitor the performance of new features as we roll them out. The Insightech team has been brilliant to work with and always goes the extra mile to ensure that we're making the most out of their product.

Insightech is a great tool in terms of understanding customer behavior, identifying errors on the website, improving conversion and overall enhancing customer experience. The replay tool is a personal favorite in identifying customer journey and experience. The passionate team at insightech - things get actioned immediately and any feedback on the tool is received well and implemented to suit the client's need.

Incredible amounts of depth coupled with amazing staff. The insights (no pun intended) provided by Insightech are unique in the Martech space! Awesome product.