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Insightech

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4.7 out of 5 stars
22 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.7
Serving customers since
2019
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Insightech

22 reviews

Insightech is a web analytics time machine designed to allow users to find growth opportunities through customer experience insights.

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Insightech Reviews

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JF
Jaco F.
02/06/2025
Validated Reviewer
Review source: Organic

Great insights into customer behaviour and so easy to use!

|Insightech
The ability to easily build funnels. Super quick access to the replays and the ability to interact with these sessions to understand how customer interacted with the quote flow. The dashboard provides so much additional information like the ability to compare segments and see what the impact of a particular change made to metrics. We use it very frequently to also help us troubleshoot where customers are stuck or particular bugs are prevalent. The ongoing support is second to none, nowhere else have we received this level of support and guidance. It's awesome!
Verified User in Retail
AR
Verified User in Retail
11/13/2024
Validated Reviewer
Review source: Organic

Great product, great team

|Insightech
The software is straightforward and easy to use. The team are fantastic and very knowledgeable, using direct feedback to create a personalised experience. They happily spent time with our team ensuring everyone had a good understanding of how to use the software, and the best ways to pull great insights from it.
Verified User in Sporting Goods
US
Verified User in Sporting Goods
11/04/2024
Validated Reviewer
Review source: Organic

Provides a level of granularity I haven't seen in other platforms

|Insightech
The ability to create segments based on what I customer saw throughout their journey. This allows you to get insights on past events without having to set up GTM to fire an event. We have localized stock availability this tool allowed us to see when I customer saw a product was out of stock based on their location. Another example was getting better visibility over how often 3rd party personalization events were triggering to better gauge the value of their services.

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HQ Location:
Sydney, NSW

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@insightech_com

What is Insightech?

Insightech is a website optimization platform designed to help businesses enhance their online user experience and increase website effectiveness. Through its advanced analytics solutions, Insightech offers real-time insights into visitor behavior, allowing companies to understand how users interact with their websites. This includes tracking clicks, scrolls, and navigational patterns without the need for complex tagging or coding.The platform enables businesses to identify issues, optimize content, and test new ideas to improve site performance and conversion rates. Insightech's tools are aimed at making data accessible and actionable, supporting a wide range of industries in making data-driven decisions to enhance their online presence.

Details

Year Founded
2019