The standout for me is the combination of the GRC platform support and the auditors’ responsiveness. Being able to pull evidence directly from connected systems removes a huge amount of the evidence collection that tends to bog down traditional audits. Beyond the tooling itself, the auditors are technically competent and consistently ask the right questions. They clearly understand SaaS environments, cloud-native architectures, and modern DevSecOps practices, so I’m not wasting time explaining why our controls are designed the way they are. Pricing also feels genuinely competitive given the level of detail, speed, and responsiveness the auditors provide.

I appreciate Insight Assurance for their collaborative audit partnership and their competitive pricing. Their familiarity with Vanta made our audit process very smooth. The auditor reviewed all evidence in Vanta before the audit and flagged anything needed, which was super helpful. They easily added new custom evidence requests during the audit, making the process efficient. Their structured and pragmatic approach, aligning ISO 27001 controls into a real-time approach, along with clear reporting and adherence to defined timelines, really stands out to me. I also love their focus on customer service and their great Slack channels for communication. Their reports are insightful, and they have a deep understanding of our product and environment, which is valuable for future audits.

Insight Assurance provided a comprehensive and professional service. Communication was timely and clear. Our stage 2 auditor, Manasa was extremely knowledgeable and her approach ensured a smooth audit. It was a pleasure working with her.