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Inbenta

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18 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.6
Serving customers since
2005

Profile Name

Star Rating

14
4
0
0
0

Inbenta Reviews

Review Filters
Profile Name
Star Rating
14
4
0
0
0
Zo S.
ZS
Zo S.
Head of User Advocacy at Change.org
08/01/2016
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy to use - instant ROI

Inbenta makes us and our customers very happy. The implementation was also easier than expected since we only had to add one line of javascript to be up and running. Integrating their intelligent search with our Zendesk has greatly increased our self-service and contact deflection numbers.
SB
Sebas B.
CEO at Sellershood
07/27/2016
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Fast integration = Instant value

Easy to use, easy to integrate. Great team.
Agustina C.
AC
Agustina C.
Head of Customer Support
07/27/2016
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

The best way to avoid tickets to support and a very easy way to manage your FAQs!

I love to work with the Team of Inbenta, they have greats products with the best team!

About

Contact

Phone:
(408) 213-8771
HQ Location:
Sunnyvale, CA

Social

@inbenta

What is Inbenta?

Inbenta is a service provider specializing in Natural Language Processing and Artificial Intelligence to improve customer interactions and support. Their technology focuses on understanding the nuances and intent behind customer queries, allowing for more accurate and relevant responses. Inbenta's platform includes chatbots, search engines, and knowledge management solutions, designed to enhance user experience and improve efficiency across various digital channels. Their suite of tools integrates seamlessly with existing IT ecosystems, providing scalable and customizable solutions that drive customer satisfaction and operational improvements. Learn more about how Inbenta can transform your customer support by visiting their website at [https://www.inbenta.com](https://www.inbenta.com).

Details

Year Founded
2005
Website
www.inbenta.com