IBM

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12,823 reviews
  • 346 profiles
  • 362 categories
Average star rating
4.3
#1 in 17 categories
Grid® leader
Serving customers since
1911

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IBM Watson Talent Frameworks

1 review

IBM Watson Talent Frameworks is a ready-to-use job taxonomy and competency library. It provides industry benchmarks across 3,000+ job profiles and 2,000+ associated skills that have been developed over 30 years and can be personalized and curated with Watson.

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IBM Watson Career Coach

1 review

IBM Watson Career Coach is an AI-powered virtual assistant that recommends a career path tailored for individual goals, desires, and skills.

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IBM Developer for z Systems

1 review

IBM Developer for z Systems provides a range of integrated development environments for developing and maintaining IBM z/OS applications.

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Omni-Channel Merchandising Solutions

1 review

Merchandising Insights Solution from IBM gives you deep behavioral insights into your customers' shopping patterns, allowing you and your trading partners to improve the effectiveness of your marketing initiatives and merchandising plans.

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IBM Benefits Mentor with Watson

1 review

IBM Benefits Mentor with Watson provides a richer experience and stronger decision-support for benefit plan selection through multiple touchpoints to reach and engage employees through print, email or digital applications.

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IBM Watson Assistant

1 review

IBM watsonx Assistant is an advanced AI-powered virtual agent platform designed to enhance enterprise productivity by delivering seamless, self-service customer experiences. Leveraging IBM's cutting-edge AI technologies, including natural language understanding (NLU and large language models (LLMs, watsonx Assistant enables businesses to build intelligent, context-aware virtual assistants that can be deployed across various channels, such as websites, mobile apps, and messaging platforms. This solution empowers organizations to automate customer interactions, reduce operational costs, and provide consistent, accurate responses to user inquiries. Key Features and Functionality: - Natural Language Understanding (NLU: Utilizes advanced AI to accurately interpret user intents and manage context throughout conversations, ensuring relevant and coherent responses. - Visual Builder: Offers a user-friendly, no-code interface with drag-and-drop functionality, allowing teams to design and deploy virtual assistants without extensive programming knowledge. - Pre-built Integrations: Provides seamless connections with a wide array of channels, business systems, and third-party applications, facilitating easy integration into existing workflows. - Security and Compliance: Incorporates robust security measures to protect customer data and ensure compliance with industry standards and regulations. - Retrieval-Augmented Generation (RAG: Delivers accurate, contextual, and up-to-date conversational answers by grounding responses in the company's knowledge base. Primary Value and Problem Solved: IBM watsonx Assistant addresses the challenge of providing efficient, scalable, and personalized customer support. By automating responses to common inquiries, it reduces the burden on human agents, allowing them to focus on more complex issues. This leads to faster resolution times, improved customer satisfaction, and significant cost savings for businesses. Additionally, the platform's ability to learn from interactions ensures continuous improvement in response accuracy and relevance, further enhancing the overall customer experience.

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Open Liberty

1 review

Build cloud-native apps and microservices while running only what you need. Open Liberty is the most flexible server runtime available to JavaTM developers in this solar system.

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Linux on Power

1 review

Linux on Power Systems provides an open, scalable infrastructure built to process massive amounts of data quickly, efficiently and cost-effectively to formulate real-time actionable business insight.

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IBM Security zSecure

1 review

IBM Security zSecure Admin automates and simplifies IBM Resource Access Control Facility (RACF) security and compliance administration tasks and enhances RACF delegation capabilities and identity governance. By automating many recurring system administration functions and enhancing the native RACF authorization and delegation capabilities, zSecure Admin helps you maximize IT resources, reduce errors, increase efficiency, improve service quality and identify problems quickly to help minimize security risks and demonstrate compliance.

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IBM Reviews

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Star Rating
7391
4430
763
146
91
Jaime F.
JF
Jaime F.
Systems EngineerTelecommunicationsMid-Market (51-1000 emp.)
10/30/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review
Translated Using AI

Interactive dashboards that speed up analysis, with an interface that could be improved

I like that IBM Cognos Analytics lets me connect different data sources, create reports, and visualize information in interactive dashboards. I can filter the information, explore different metrics, and see how the results change without generating a new report each time. I also find it useful for centralizing and analyzing large volumes of information, identifying trends or inconsistencies, and presenting the results clearly and visually.
Ashish P.
AP
Ashish P.
Small-Business (50 or fewer emp.)
10/29/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy Sales Insights, variety of helpful function

I use IBM Cognos Analytics to analyze business data, including market mood, plan deals, and track sales. I like that it has a huge number of functions for my business and is simple and easy to use. Giving it a simple command makes collecting and arranging data easier for me. I can calculate previous years’ data and arrange it with current market affairs, analyze daily and monthly sales, and create reports showing which products sell the most. The graph dashboard makes it easy for me to make decisions. I’m now perfectly comfortable with it, and I’d recommend it with a rating of 9.
Gaurave C.
GC
Gaurave C.
Small-Business (50 or fewer emp.)
10/29/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Powerful Enterprise Reporting, with a Steep Learning Curve

I like IBM Cognos Analytics for its data governance and reporting automation. The centralized semantic layer keeps business logic in one place, so everyone can work from the same certified figures instead of getting conflicting numbers. I also value report bursting, which automatically slices and securely distributes personalized reports to stakeholders, and the pixel-perfect formatting for financial, regulatory, and compliance documents. Its granular security and AI Assistant are useful too: the Assistant can suggest visualizations, flag anomalies, and help non-technical users build preliminary dashboards using plain language.

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1-866-277-7488
HQ Location:
Armonk, New York, United States

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What is IBM?

Specialties: Systems services

Details

Year Founded
1911
Ownership
SWX:IBM
Website
www.ibm.com