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IBM is the world's largest information technology services and consulting provider. 190,000 professionals in 160 countries help clients integrate IT with business value.
IBM Sterling® Intelligent Promising is a comprehensive solution designed to enhance the retail shopping experience by providing accurate, real-time delivery promises and optimizing order fulfillment processes. By integrating advanced inventory visibility with sophisticated fulfillment decision-making, it enables retailers to offer customers greater certainty, choice, and transparency throughout their buying journey. This approach not only improves digital conversion rates and in-store sales but also increases omnichannel profitability by reducing inventory costs and optimizing shipping decisions. Key Features and Functionality: - Promising: Enhances retail conversion rates and reduces shopping cart abandonment by delivering precise delivery estimates across all customer touchpoints, including product listing pages, product detail pages, and during checkout. - Inventory Visibility: Provides real-time, enterprise-wide inventory views, enabling retailers to dynamically manage stock levels and reduce order cancellations. - Fulfillment Optimization: Balances predefined business rules with actual cost drivers to make optimal fulfillment decisions, optimizing across thousands of permutations in milliseconds. - Artificial Intelligence Integration: Utilizes AI-powered sales and demand data to recommend sourcing decisions based on customer preferences or cost efficiencies. - Omnichannel Profitability: Drives higher conversions and in-store sales by offering accurate promise dates, diverse delivery or pickup options, and upselling related products, while intelligently reducing markdowns and stockouts through machine learning. Primary Value and User Solutions: IBM Sterling Intelligent Promising addresses the critical need for retailers to build and maintain customer trust by ensuring reliable and transparent delivery commitments. By providing accurate delivery estimates and real-time inventory visibility, it enhances the customer experience, leading to increased loyalty and higher conversion rates. For retailers, the solution optimizes inventory management and fulfillment processes, resulting in reduced operational costs and improved profitability. By leveraging AI and machine learning, it enables businesses to make data-driven decisions that align with customer expectations and business objectives, ultimately fostering a more efficient and responsive supply chain.
IBM DS8000 is a family of all-flash and hybrid-flash data systems designed to efficiently meet a wide variety workloads for different business needs requiring consistent microsecond application response times and uncompromised availability.
IBM Cloud Direct Link helps ensure the security of sensitive data to and from the IBM Cloud. Back up or store huge volumes of data from your data center on IBM Cloud with predictable bandwidth costs.
Enable rapid application development and deployment by generating template applications that you can run immediately or customize as the starter for your own solutions
IBM Spectrum Control provides monitoring, automation and analytics for multiple-vendor storage environments. The comprehensive solution enables you to manage storage systems, software-defined storage, storage-area network (SAN) fabrics and devices. With IBM, you can view storage from multiple perspectives including by department, application and server. The solution helps simplify provisioning, tier optimization, performance management and data replication processes.
WPARs enable you to virtualize your operating system without creating full LPARs on your IBM System p partitioned server. WPARs provide similar levels of isolation, but without the overhead of the full system image.
IBM DevOps Build tool is a distributed, multi-platform, enterprise-scale build management solution that uses a template-driven system to configure and run software builds.
IBM Cloud Schematics enables developers, architects, and DevOps teams to use Infrastructure as Code to create, share, discover, and use cloud resources in a way that is automated, repeatable, orderly, and secure.
IBM Reviews
Jaime F.
Systems EngineerTelecommunicationsMid-Market (51-1000 emp.)Interactive dashboards that speed up analysis, with an interface that could be improved
Ashish P.
Small-Business (50 or fewer emp.)Easy Sales Insights, variety of helpful function
Gaurave C.
Small-Business (50 or fewer emp.)Powerful Enterprise Reporting, with a Steep Learning Curve
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Specialties: Systems services