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HubSpot

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37,974 reviews
  • 12 profiles
  • 63 categories
Average star rating
4.4
#1 in 64 categories
Grid® leader
Serving customers since
2006

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HubSpot Reviews

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Yash D.
YD
Yash D.
Placement Coordinator @SGSITS Indore || Student at Shri G.S. Institute of Technology and Science
10/01/2026
Validated Reviewer
Review source: Organic

Efficient Lead Management with Room for Improvement

I like how easy HubSpot Sales Hub is to use and how everything is organized in one place. The lead tracking, deal management, and automation features are especially useful. I also appreciate that it has a simpler interface than our previous CRM and offers better sales automation and easier lead and deal tracking, which helps keep the sales process organized and efficient.
Verified User in Computer Software
UC
Verified User in Computer Software
09/30/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Agent Hub Keeps Getting More Valuable for Our Whole Team

Agent Hub has been really valuable for our entire team, increasingly more so over time.
Verified User in Construction
UC
Verified User in Construction
09/30/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Centralized CRM with Helpful Email Tracking and Automated Sequences

I like using HubSpot Sales Hub because it gives me a more centralized place to manage customer information. Having emails, customer activity, deals, and other information all in one spot is very helpful. I also like that I can track and send emails directly through HubSpot. The automated sequences are another feature I find useful because they help with consistent follow-up. I also like having the built-in AI tools available, as they can be helpful for certain tasks. One area I struggle with is the task system. There are so many task options and notifications that it can become overwhelming, and the tasks aren't always filtered or organized in a way that makes them easy to keep track of. It can feel like the task notifications take over my email and make it harder to identify what actually needs my attention. I also wish HubSpot had a more organized file-storage system. I would like to be able to save documents in specific folders, similar to how files can be organized in Microsoft. Right now, there can be a lot of information attached to a contact or deal, but it doesn't always feel structured or easy to navigate. Having a cleaner folder system for layouts, quotes, drawings, receipts, and other project documents would make it much easier to find what I need. Overall, I really like HubSpot for keeping customer information and communication centralized, but I think the organization of tasks, notifications, and files could be improved significantly.

About

Contact

Phone:
+1.888.482.7768
HQ Location:
Cambridge, Massachusetts, United States

Social

@HubSpot

What is HubSpot?

HubSpot is a leading agentic customer platform that provides software and support to help businesses grow better. Our platform includes marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. Today, thousands of customers around the world use our powerful and easy-to-use tools and integrations to attract, engage, and delight customers. HubSpot's award-winning culture has been recognized by Glassdoor, Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. We build connections, careers, and employee growth by creating a workplace that values flexibility, autonomy, and transparency. You can learn more about our commitment to creating an inclusive and diverse workplace in the HubSpot Culture Code. HubSpot is a flexible company with employees working fully remotely, from an office, or a mix of the two. We are headquartered in Cambridge, MA with offices in Amsterdam, Berlin, Bogota, Dublin, Ghent, London, Madrid, Paris, San Francisco, Singapore, Sydney, Tokyo and Toronto. To learn more about HubSpot, visit www.hubspot.com and to join our team, visit www.hubspot.com/careers

Details

Year Founded
2006
Ownership
NYSE:HUBS
Website
hubspot.com