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Hootsuite

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7,804 reviews
  • 4 profiles
  • 8 categories
Average star rating
4.3
#1 in 9 categories
Grid® leader
Serving customers since
2008
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Hootsuite Reviews

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Profile Name
Star Rating
4517
2557
509
121
100
DS
Derek S.
07/24/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Real-Time Monitoring with Smooth Setup, Needs Affordable Plans

I like using Hootsuite for real-time social media monitoring, and I found the setup to be smooth.
JD
Jen D.
07/24/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great Usability and Analytics

We have found Hootsuite to be a system in which users can intuitively see schedules and trends at a glance but also dive deeper. We also have used the in-depth analytics for internal reporting and to make decisions on campaigns.
GM
Gaspard M.
07/23/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Good message routing for our online customer support

Multi network content scheduling takes care of our publishing queues reliably on global brand channels. Inbox aggregation sends customer messages straight to the support specialists that are assigned to them, without delay. The short URLs are accurate enough to track clicks for internal marketing performance reporting on Ow.ly. Manual approvals are eliminated from campaigns across corporate social accounts via automated approval workflows.

About

Contact

HQ Location:
Vancouver, BC

Social

@hootsuite

What is Hootsuite?

Hootsuite is a leading global provider of social media management software. With over 210,000 paid accounts and millions of users, Hootsuite powers social media for brands and organizations around the world, with unparalleled expertise in social media management, social insights, employee advocacy, social selling, and social customer care. Hootsuite's comprehensive, easy-to-use platform empowers brands and organizations to build enduring relationships with their audiences on social, at scale through social networks and 1:1 messaging channels. Hootsuite Academy, the industry-leading online learning platform, educates and inspires brands, organizations, and individuals about the power of social media. Hootsuite Academy has delivered over one million courses to over half a million people worldwide.

Details

Year Founded
2008
Website
hootsuite.com