HappyFox Inc.
- 8 profiles
- 15 categories
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Super simple help desk software, that runs in the cloud, easily suits your business size and growth, enables you provide customer support on multi channels like email, voice and mobile (iOS and Android)
Live Chat Software for your website.
HappyFox Complaint Management Software lets you gather all your customer complaints into one common help desk system where you can categorize, assign and resolve all these complaints with ease, without having to struggle with a cluttered inbox filled with customer emails.
HappyFox Workflows is an advanced workflow automation solution, designed to expedite business processes, improve organization-wide productivity, and reduce human errors. Our intuitive builder lets you build complex workflows across multiple applications like Salesforce, HappyFox, Zendesk; all by yourself, without any coding expertise. You can create sophisticated workflows with approvals, forms, data extractions, conditions, field updates, and many other advanced features.
HappyFox Chatbot is an AI-powered, enterprise chatbot solution for customer support and self-service use cases. It is easy to implement and integrates with HappyFox Help Desk and Zendesk Support to create tickets and to keep the conversations in sync. Free up your support staff's time for the questions that matter.
HappyFox Assist AI is an AI-powered self-service and Conversational Ticketing solution for Slack and Microsoft Teams. By encouraging a self-service culture in your organization with Assist AI, you can reduce ticket volume, increase agent productivity, and improve employee engagement. Assist AI learns from your internal knowledge base and can respond to messages on Slack or Teams automatically with solutions. Users can give feedback on the quality of Assist AI’s answers, allowing the AI-model to learn continuously and improve its accuracy. Support requests that require human intervention are automatically routed to the right team. This way, your support agents can collaborate, respond and resolve requests without leaving the familiar UI of your favorite messaging platform. Users get updates in the same thread the request was made. They also get a dedicated end-user support portal within the messaging app to track and manage all their open requests and compose updates. Free up your IT and HR teams to focus on high-value tasks. Increased ticket deflection leads to lesser operational costs. Get started today by booking a demo with our product experts.
AI-powered ITSM service desk for incidents, requests, changes, releases, assets, SLAs, automation, and employee self-service.
HappyFox Inc. Reviews
Meerali N.
SMESmall-Business (50 or fewer emp.)Best for RMA Automation and Multi level Approvals
Ayushi S.
Senior ConsultantMid-Market (51-1000 emp.)Happy Fox- Need for managing your queries
Fernando O.
Mid-Market (51-1000 emp.)Excellent self-service ticket submission platform
About
What is HappyFox Inc.?
HappyFox builds AI-powered customer service software, including help desk, live chat, chatbot, and knowledge base, for SMBs and enterprises in 70+ countries.