Guesty is a powerful, comprehensive platform that helps us run our short-term rental operations more efficiently. With a portfolio of around 400 properties—and a very diverse mix of unique homes with different operational needs—having reservations, channel management, guest communication, and property information centralized in one place makes a huge difference. It helps us handle that complexity more effectively while keeping everything organized and consistent across multiple properties and booking channels. I especially value how well Guesty integrates with other tools and supports workflow automation. Those capabilities streamline our processes, cut down on manual work, and ultimately improve the guest experience. I also appreciate that Guesty continues to evolve and refine the platform over time. The introduction of AI capabilities is particularly exciting, because I see real potential for it to boost efficiency further, automate repetitive tasks, and help short-term rental businesses scale more effectively. As our portfolio grows, it’s essential to have a platform that keeps innovating and adapting to the industry’s changing needs.

We genuinely love Guesty. We’ve grown our business to over 250 properties, and Guesty has been a huge part of helping us scale along the way. What impresses us most about Guesty is their relentless commitment to innovation. We've honestly never worked with another software company that moves at the pace they do. It feels like every week they’re introducing something new, finding ways to streamline operations, or pushing the boundaries of what technology can do for our industry. What we appreciate most is that Guesty isn’t just building software for where the short-term rental industry is today. They’re building for where it’s headed. They’re true pioneers in this space, constantly raising the bar and challenging what’s possible. When you’re managing hundreds of properties, technology isn’t just a tool, it’s the backbone of your business. Having a partner that’s thinking ahead, evolving, and continuously investing in the future gives us tremendous confidence as we continue to grow. Guesty is our favorite software platform in the short-term rental industry, by far. We genuinely get excited to see what they’re working on next, and I think that says a lot about the company they’ve built.

What we appreciate most is the ability to manage multiple properties, reservations, distribution channels, and guest communications from one centralized platform. The channel management capabilities, automated messaging, and integrations have helped us streamline our daily operations, reduce manual work, and improve efficiency as our portfolio grows. Beyond the technology, the customer support has been particularly valuable. Our CSM, Juan, has been exceptional in understanding our business, identifying opportunities to optimize our use of Guesty, and advocating for solutions that support our growth. His recent efforts to help us access additional distribution channels are a great example of this. It's reassuring to have a platform that supports our operations and a team that genuinely wants to see our business succeed.