The AI is really smart, it always knows whats the preamble and non-work related chat in meetings and doesnt bother summarising them. And the notes it generates are really really good, better than competitors that I've tried such as Fathom and Gemini Notes in Google Meet. The integration with Google calendar is perfect, and the ability to upload recordings later without having to add in the meeting bot is great if customer or participant doesnt like the idea of an AI bot being their. It's feature rich but not complicated to use and setup, the CSM was brilliant at walking me through admin and setup even after I had had a trial. We use it internally in lots of meetings as well as in customer meetings. Internally its been great to help people who miss meetings, and invaulable at driving accountability in those meetings ensuring that decisions are made and action points are discussed. With customer meetings it's saved countless hours and therefore countless $'s from our sales and CSM teams having to manuall input notes into our HubSpot CRM.

Grain is able to accurately capture meeting notes and transcripts. The support team is also very efficient and the onboarding system. Its also very easy to integrate and connect with other team members.

Grain has become a critical part of our platform stack, significantly enhancing our workflow for sales and customer meetings. We've been recording all our meetings through Grain, and its ability to produce accurate summaries and detailed transcripts has streamlined our processes immensely. Not only does Grain save us time by generating summaries, but it also helps us create valuable assets and proposals directly from meeting content. This has improved the speed and quality of our follow-ups, ensuring we never miss a detail. The platform is intuitive, reliable, and seamlessly integrates into our workflow. Grain has truly transformed how we approach meeting documentation and follow-up tasks. I highly recommend it to any team looking to maximize efficiency and make the most out of their meeting data.