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Grain Intelligence

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309 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.6
Serving customers since
2018
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Grain Intelligence Reviews

Review Filters
Profile Name
Star Rating
250
54
4
1
0
Maksym P.
MP
Maksym P.
05/12/2026
Validated Reviewer
Verified Current User
Review source: Organic

Grain is a must-have tool for any customer-facing team

The AI-generated meeting summaries save me hours every week — instead of scrambling to take notes during customer onboarding sessions and internal syncs, Grain automatically captures everything and structures it into clear decisions and action items, so I can stay fully present in every conversation. The UI is clean and intuitive, making it easy to navigate recordings, find key moments, and share clips without any learning curve. The AI intelligence behind the summaries is impressively accurate — it correctly identifies speakers, captures technical details, and organizes follow-ups in a way that actually mirrors how I'd write my own notes. Grain also integrates seamlessly into our existing workflow — sharing recording links directly with customers after onboarding calls has been an unexpected but hugely valuable benefit. Performance-wise, recordings load quickly and summaries are ready almost immediately after the call ends. For the value it delivers, the pricing is very reasonable — it's essentially replaced the need for a dedicated note-taker on our team. The onboarding experience was smooth and the support team is responsive whenever we've had questions.
Martina F.
MF
Martina F.
Product Specialist presso Prima Assicurazioni
04/28/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review
Translated Using AI

Automate Meetings with Ease

I like that Grain automatically joins calls without changing apps and that the summaries and action points are often very accurate and require little revision. Additionally, the initial setup was very simple.
Verified User in Hospitality
AH
Verified User in Hospitality
04/23/2026
Validated Reviewer
Verified Current User
Review source: Organic

Delivers on the promise

easy to use, great recording + transcription, native AI "Ask Grain"

About

Contact

HQ Location:
San Francisco, US

Social

@grainhq

What is Grain Intelligence?

Grain automates note-taking, record-keeping, and insight capture from every customer conversation.

Details

Year Founded
2018
Website
grain.com