Grain has been a fantastic addition to our toolkit, particularly due to its smooth integration with HubSpot, which significantly simplifies our workflow. The option to pull in Zoom cloud recordings without the need for an assistant to join every call is a brilliant feature, allowing us to record key information unobtrusively. Grain’s approach of delivering essential functionality at a fraction of the cost of other platforms like Gong is a huge benefit, especially for small and medium-sized enterprises (SMEs) that need robust call recording, sentiment analysis, and workflow insights without the hefty price tag. The customisable templates and smart tags are excellent for tailoring the software to our specific needs, making it easier to track important phrases and outcomes in client conversations.

It's the best meeting AI in my opinion, tried quite a few.

The highlight feature is perfect for sharing customer insights quickly. I can use it to record all my online meetings, so I don't need to take notes.