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Fusion Connect

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64 reviews
  • 2 profiles
  • 10 categories
Average star rating
4.4
Serving customers since
2003

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Fusion Connect Reviews

Review Filters
Profile Name
Star Rating
42
18
2
0
2
Pam G.
PG
Pam G.
One Happy Girl!
09/30/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Adaptable and Customer Focused

Fusion was very receptive to making changes in their processes to accommodate our company's needs and requirements. I appreciated their open-minded approach and willingness to adapt.
KH
Kevin H.
09/30/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

People and focus on customer separates Fusion from peers

People -- individuals overseeing the account, project and operations is what separates Fusion from the peers in the network. Caring and dedicated individuals are focused on their customers, and often acts as advocates when getting issues resolved.
Wendy W.
WW
Wendy W.
Project Manager at Simplify
09/30/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Fusion Connect Customer Service

Excellent customer service. Their response time is fantastic! The Fusion Connect billing portal is easy to maneuver through.

About

Contact

HQ Location:
Atlanta, Georgia, United States

Social

@FusionConnectSM

What is Fusion Connect?

Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams. Fusion Connect, a Morgan Stanley Company, takes a unique customer-first approach to building, implementing, and supporting customized solutions with uptime performance backed by an industry-leading service guarantee.For additional details, visit Fusion Connect or call +1-888-301-171.

Details

Year Founded
2003
Ownership
NASDAQ:FSNN