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Fusion Connect

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64 reviews
  • 2 profiles
  • 10 categories
Average star rating
4.4
Serving customers since
2003

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Fusion Connect Reviews

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Profile Name
Star Rating
42
18
2
0
2
Verified User in Restaurants
AR
Verified User in Restaurants
10/03/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

convenient and reliable

I like Fusion Connect because they simplify everything — one bill, one point of contact, and they manage all our internet accounts so we don’t have to juggle multiple ISPs
Verified User in Retail
AR
Verified User in Retail
10/03/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Reliable connectivity and responsive support that simplify multi-location operations

Fusion Connect has been a steady, low‑maintenance partner for our multi‑site operations. Their connectivity and communications services are reliable day‑to‑day, which reduces firefighting and lets our team focus on running the business. Implementation was well‑structured, timelines were clear, and the project team stayed on top of details. Post‑go‑live, support has been responsive and knowledgeable—tickets get triaged quickly, escalations are smooth, and follow‑through is consistent. The account team checks in proactively, and the customer portal makes it easy to see service status and billing in one place.
Verified User in Retail
AR
Verified User in Retail
10/03/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great partnership to understand product/solution needs at a competitive price.

I really appreciate how Fusion evaluates team assets and focuses on addressing and engaging customers.

About

Contact

HQ Location:
Atlanta, Georgia, United States

Social

@FusionConnectSM

What is Fusion Connect?

Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams. Fusion Connect, a Morgan Stanley Company, takes a unique customer-first approach to building, implementing, and supporting customized solutions with uptime performance backed by an industry-leading service guarantee.For additional details, visit Fusion Connect or call +1-888-301-171.

Details

Year Founded
2003
Ownership
NASDAQ:FSNN