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Fusion Connect

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64 reviews
  • 2 profiles
  • 10 categories
Average star rating
4.4
Serving customers since
2003

Fusion Connect Solutions

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Fusion Connect Reviews

Review Filters
Profile Name
Star Rating
42
18
2
0
2
RM
Ricardo M.
10/29/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Responsive Support with Room for Deeper Technical Insight

When you're juggling circuit upgrades, outage escalations, and vendor follow-ups, time is everything. Fusion Connect’s support team has consistently demonstrated a sense of urgency that aligns with the criticality of our environment. They don’t just respond—they engage with context and intent.
KR
Kevin R.
10/28/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Easy Transition with Significant Cost Savings

I have been using Fusion Connect: Modern Connectivity and Communications Solutions for a year for pots replacement, and the transition was seamless and easy. The service has significantly improved connectivity by replacing inefficient copper lines, which has been a major advantage. I appreciate the cost savings that Fusion Connect brings to my operations, which aligns well with my cost-saving initiatives. Additionally, the internal team at Fusion Connect has been fantastic; their support and professionalism are a big factor in my positive experience. This positive engagement with the team and the smooth transition process make me confident in recommending the service and considering its continued use. I rated my likelihood to recommend it a perfect ten out of ten.
Verified User in Chemicals
UC
Verified User in Chemicals
10/22/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Absolutely Love This Software!

Customer experience focus, Technical/IT perspective and I like how Fusion Connect combines advanced technology with strong customer support, making communication smoother and more reliable.

About

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HQ Location:
Atlanta, Georgia, United States

Social

@FusionConnectSM

What is Fusion Connect?

Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams. Fusion Connect, a Morgan Stanley Company, takes a unique customer-first approach to building, implementing, and supporting customized solutions with uptime performance backed by an industry-leading service guarantee.For additional details, visit Fusion Connect or call +1-888-301-171.

Details

Year Founded
2003
Ownership
NASDAQ:FSNN