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Fusion Connect

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64 reviews
  • 2 profiles
  • 10 categories
Average star rating
4.4
Serving customers since
2003

Fusion Connect Solutions

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Fusion Connect Reviews

Review Filters
Profile Name
Star Rating
42
18
2
0
2
JA
Jessica A.
04/23/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Smooth Porting and Responsive Communication

The support team stayed consistently responsive and professional throughout our porting process. We were managing multiple carriers, including Puerto Rico numbers, and Fusion Connect helped us coordinate all cutovers with clear timelines and resources. Their portal and documentation were straightforward, and any technical issues we encountered were resolved before the port dates. The transition from our legacy provider went smoothly with minimal downtime.
JB
Jordan B.
04/21/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Quality VOIP service with a strong support team

I like the level of customization that I have to configure my users and devices from the portal. If I'm not sure how to do something, the Fusion Connect team gets me the information I need. If I need urgent assistance, it's very easy to call in and speak to a technician who can help.
PW
Patrick W.
04/21/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Fusion made the trasition from a tarditiona POTS phone system to a VOIP System seamless and painless

It unifies our business communications, offering one platform within Teams for outbound calling as well as internal communication

About

Contact

HQ Location:
Atlanta, Georgia, United States

Social

@FusionConnectSM

What is Fusion Connect?

Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams. Fusion Connect, a Morgan Stanley Company, takes a unique customer-first approach to building, implementing, and supporting customized solutions with uptime performance backed by an industry-leading service guarantee.For additional details, visit Fusion Connect or call +1-888-301-171.

Details

Year Founded
2003
Ownership
NASDAQ:FSNN