FPT.AI
42 reviews
- 1 profiles
- 4 categories
Average star rating
4.6
Serving customers since
2017
FPT.AI Reviews
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)FPT AI eKYC: Robust, Scalable Identity Verification for High-Volume Onboarding
Working at a securities company in Vietnam, we handle a large number of customers opening accounts every day. FPT AI eKYC has helped us manage this very effectively. The solution can process a high volume of customer identity verifications smoothly and consistently, which is essential for companies like ours with a large influx of new users.
Another strong advantage is the infrastructure behind the platform. FPT.AI provides a robust and stable system, which gives us confidence in terms of performance, scalability, and data security when handling sensitive customer information.
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)Easy to Deploy, Low-Latency Chatbot with Excellent Vietnamese Understanding
FPT AI Chatbot is very easy to set up and deploy. The platform can handle a large volume of user requests at the same time while still maintaining low latency, which is very important for customer-facing services. Another strong point is its ability to understand Vietnamese very well. After training the chatbot with our data, it was also able to understand game-related terminology quite effectively. This makes it highly suitable for industries like gaming where users often ask very specific questions about different titles or in-game features.
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)FPT.AI Chatbot: Strong NLU, Fast Customer Qualification, and Responsive 24/7 Support
FPT.AI’s Generative AI Chatbot has strong natural language understanding and performs very well in customer consultation. Working at a marketing agency, customer qualification at the chatbot stage is critical, and this solution helps us quickly filter customer needs, saving significant time so our team can focus on more complex cases.The infrastructure is robust and can handle a large volume of daily interactions without issues. In addition, the technical support team is highly responsive and provides 24/7 support whenever needed.
About
What is FPT.AI?
FPT.AI is a platform offering comprehensive AI solutions developed by FPT Corporation, a leading technology and IT services company. The platform provides a range of artificial intelligence services, including natural language processing, speech recognition, and computer vision, aimed at transforming businesses and enhancing customer experiences. FPT.AI is designed to automate business processes, improve customer engagement, and drive digital transformation across various industries. Their solutions cater to diverse needs, such as virtual assistants, chatbots, and OCR (optical character recognition) technology, helping organizations improve efficiency and productivity.
Details
Year Founded
2017
Website
fpt.ai