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FPT.AI
40 reviews
- 1 profiles
- 4 categories
Average star rating
4.6
Serving customers since
2017
FPT.AI Reviews
UI
Verified User in Information Technology and Services
FPT.AI Chatbot: Strong NLU, Fast Customer Qualification, and Responsive 24/7 Support
FPT.AI’s Generative AI Chatbot has strong natural language understanding and performs very well in customer consultation. Working at a marketing agency, customer qualification at the chatbot stage is critical, and this solution helps us quickly filter customer needs, saving significant time so our team can focus on more complex cases.The infrastructure is robust and can handle a large volume of daily interactions without issues. In addition, the technical support team is highly responsive and provides 24/7 support whenever needed.
UI
Verified User in Information Technology and Services
Smooth, Accurate Vietnamese Speech-to-Text with Easy Setup and Fair Pricing
I’ve had a positive experience using FPT.AI Speech-to-Text, especially when working with Vietnamese audio. The transcription is relatively smooth and accurate for Vietnamese conversations, and it also supports English, which is very helpful for my work. The pricing is reasonable, and the tool is quite easy to use, even for users who are not very technical.
TP
Thịnh P.
Impressive Vietnamese Voice Variety That Helps Us Produce Ads Cost-Effectively
I work at an advertising agency, so we’ve been using the Text-to-Speech service from FPT.AI. I was quite impressed by the variety of Vietnamese voices available. There are many options by gender and regional accent, which helps us easily complete our ads while optimizing costs compared to using voice talent for videos that are not too complex.
About
What is FPT.AI?
FPT.AI is a platform offering comprehensive AI solutions developed by FPT Corporation, a leading technology and IT services company. The platform provides a range of artificial intelligence services, including natural language processing, speech recognition, and computer vision, aimed at transforming businesses and enhancing customer experiences. FPT.AI is designed to automate business processes, improve customer engagement, and drive digital transformation across various industries. Their solutions cater to diverse needs, such as virtual assistants, chatbots, and OCR (optical character recognition) technology, helping organizations improve efficiency and productivity.
Details
Year Founded
2017
Website
fpt.ai