FPT.AI
42 reviews
- 1 profiles
- 4 categories
Average star rating
4.6
Serving customers since
2017
FPT.AI Reviews
UH
Verified User in Hospitality
Mid-Market (51-1000 emp.)Most advanced virtual assistants
Thanks to this, I’ve been able to reduce a significant amount of workload and shift my focus toward more strategic tasks, such as planning social media campaigns and optimizing our sales approach.
Overall, FPT AI Chat Agent has become an essential tool in improving both operational efficiency and customer experience
UR
Verified User in Retail
Small-Business (50 or fewer emp.)FPT AI Chat: 24/7 GenAI Assistant That Boosts Conversions
We’ve been using FPT AI Chat to support our customer engagement on both Facebook and Zalo. The chatbot is not only capable of handling common customer inquiries instantly, but thanks to GenAI, it can also provide personalized book recommendations based on customer needs. Having a 24/7 chat assistant has helped us increase our conversion rate on chat channels quite noticeably.
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)marketing manager
I work in the HR department, and recently our organization started using FPT AI Mentor from FPT to support our internal training programs.
From a management perspective, the dashboards are extremely valuable. They allow us to track the effectiveness of each training campaign and monitor learning progress across different departments in real time. With these insights, we can quickly identify gaps, adjust training strategies when necessary, and ensure that our programs deliver real impact.
About
What is FPT.AI?
FPT.AI is a platform offering comprehensive AI solutions developed by FPT Corporation, a leading technology and IT services company. The platform provides a range of artificial intelligence services, including natural language processing, speech recognition, and computer vision, aimed at transforming businesses and enhancing customer experiences. FPT.AI is designed to automate business processes, improve customer engagement, and drive digital transformation across various industries. Their solutions cater to diverse needs, such as virtual assistants, chatbots, and OCR (optical character recognition) technology, helping organizations improve efficiency and productivity.
Details
Year Founded
2017
Website
fpt.ai