Fin
3,938 reviews
- 1 profiles
- 18 categories
Average star rating
4.5
Serving customers since
2011
Fin Reviews
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)Intuitive, Resourceful Interface That Empowers Support and Operations
Fin's interface is quite intuitive and resourceful to manage. Both the support and operations teams are empowered with everything required to provide an excellent experience to customers.
G
Verified User
Enterprise (> 1000 emp.)Fast & Reliable Customer Support Automation
I use Fin because it's fast and reliable, which is super helpful in handling customer support inquiries efficiently. It provides instant answers to common questions, really reducing response times. I appreciate how I can easily get an idea about the concern of the customer, which helps in streamlining the support process. Also, the initial setup of Fin was easy.
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)About
What is Fin?
Fin is the Customer Agent company delivering perfect customer experiences – from support to sales to commerce. 30,000+ companies use our products. Fin resolves over 2 million conversations weekly, is doubling growth year on year, and has surpassed $400M in annual recurring revenue. Founded as Intercom in 2011, we revolutionized modern customer communication. When it became clear AI would fundamentally reshape the industry, we reinvented the company – rebuilding our product, infrastructure, and team around AI. Still founder-led, we're one of the largest and fastest-growing private software companies in the world, with more than 1,400 people across six global offices.
Details
Year Founded
2011
Website
www.intercom.com