Fin

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3,938 reviews
  • 1 profiles
  • 18 categories
Average star rating
4.5
Serving customers since
2011

Profile Name

Star Rating

2872
841
135
43
47

Fin Reviews

Review Filters
Profile Name
Star Rating
2872
841
135
43
47
Verified User
AN
Customer Marketing Manager
Small-Business (50 or fewer emp.)
4.5/5

Fin provides valuable insights into best practices for sharing posts on Intercom, allowing users to quickly learn effective strategies. The tool helps in deciding between different formats for pop-up messages by analyzing what captures attention.

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Verified User
AN
Small-Business (50 or fewer emp.)
4.5/5

Fin is effective for automating client responses, allowing users to focus on significant issues while managing misunderstandings. Its customization options enable the creation of specific snippets and workflows to enhance its performance.

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Verified User
AN
Small-Business (50 or fewer emp.)
5/5

Fin provides accurate responses and can interpret images sent by customers, making it effective for customer support. Its integration with internal documentation on GitBook enhances its usability, and the setup process is straightforward.

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About

Contact

HQ Location:
San Francisco, CA

Social

@fin_ai

What is Fin?

Fin is the Customer Agent company delivering perfect customer experiences – from support to sales to commerce. 30,000+ companies use our products. Fin resolves over 2 million conversations weekly, is doubling growth year on year, and has surpassed $400M in annual recurring revenue. Founded as Intercom in 2011, we revolutionized modern customer communication. When it became clear AI would fundamentally reshape the industry, we reinvented the company – rebuilding our product, infrastructure, and team around AI. Still founder-led, we're one of the largest and fastest-growing private software companies in the world, with more than 1,400 people across six global offices.

Details

Year Founded
2011