Fin
3,938 reviews
- 1 profiles
- 18 categories
Average star rating
4.5
Serving customers since
2011
Fin Reviews
JB
Joseph B.
Customer Support SpecialistMid-Market (51-1000 emp.)Efficient and Knowledgeable Customer Support with Fin
What I like best about Fin is how efficient and knowledgeable it is when responding to customer queries. It has a strong understanding of our system and is able to provide helpful and relevant answers quickly, which makes it a great support tool for both our team and customers.
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)Very Helpful and Clear—All My Questions Answered
Very helpful—everything was explained clearly and all of my questions were answered.
G
Verified User
Enterprise (> 1000 emp.)Quickly Resolves Customer Issues, Easy Setup
I like that Fin helps me find answers quickly when I have customer issues, especially when it's something I haven't seen before. It's also worth mentioning that the initial setup was pretty easy, and I didn't have any issues.
About
What is Fin?
Fin is the Customer Agent company delivering perfect customer experiences – from support to sales to commerce. 30,000+ companies use our products. Fin resolves over 2 million conversations weekly, is doubling growth year on year, and has surpassed $400M in annual recurring revenue. Founded as Intercom in 2011, we revolutionized modern customer communication. When it became clear AI would fundamentally reshape the industry, we reinvented the company – rebuilding our product, infrastructure, and team around AI. Still founder-led, we're one of the largest and fastest-growing private software companies in the world, with more than 1,400 people across six global offices.
Details
Year Founded
2011
Website
www.intercom.com