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Files.com

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581 reviews
  • 4 profiles
  • 5 categories
Average star rating
4.5
Serving customers since
2008

Profile Name

Star Rating

464
79
10
4
24

Files.com Reviews

Review Filters
Profile Name
Star Rating
464
79
10
4
24
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
04/08/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Top-Notch SDKs, API, and Support—SFTP Done Right

SDKs, API and support are top notch. Any time I've had an issue, which is few and far between, I received a call from a very capable technical person who was able to answer all my questions directly to completely resolve my issues.
Verified User in Construction
AC
Verified User in Construction
04/07/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great solution and better pricing. UPDATE

Like all other cloud sharing services once you have a TON of data there the company will jack up your pricing to unrealistic prices. We've moved to implementing our own cloud as every single provider has done this to us after a year or two or three (max).
DU
Denys U.
04/02/2026
Validated Reviewer
Verified Current User
Review source: Organic

The All-in-One File Orchestration Layer That Replaced Our Entire Custom Middleware Stack

I like the centralized automation and reliability of Files.com. It completely eliminated our fragile custom Apex + middleware setup by acting as a smart orchestration layer that automatically routes files to the right FTP servers based on rules, keeps a secure backup of everything, and handles bi-directional sync with zero maintenance. The combination of smart routing, scheduled syncs, webhooks, automatic retries, and a clear dashboard with proper alerts means we no longer waste time chasing FTP failures or debugging scattered logs. Everything just works reliably. Files.com turned a painful, high-maintenance process into something simple, visible, and scalable. The initial setup was smooth and fast, and their support team was responsive. The API docs are especially well-written, making it much easier than our old custom PHP + Apex solution.

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HQ Location:
Scottsdale, Arizona

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What is Files.com?

Files.com is a SaaS file automation and integration platform that enables organizations to securely transfer, share, and store files between users, teams, and organizations.

Details

Year Founded
2008
Website
www.files.com