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Files.com

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583 reviews
  • 4 profiles
  • 5 categories
Average star rating
4.5
Serving customers since
2008

Profile Name

Star Rating

466
79
10
4
24

Files.com Reviews

Review Filters
Profile Name
Star Rating
466
79
10
4
24
AA
Anton A.
04/18/2026
Validated Reviewer
Verified Current User
Review source: Organic

Reliable Backup and Centralized File Management That Improves Visibility

At Startslice, the biggest value for us has been Files.com’s backup capabilities and centralized file management. We use it to keep generated files in one place instead of relying only on separate FTP environments, which gives us better visibility and more control over file operations. A major benefit in our workflow is that files are not just transferred, but also stored in a structured way, which makes it easier to track activity, review what was sent, and reduce the risk of losing important files. This has made our file handling process more reliable and easier to manage compared to working directly through fragmented FTP setups.
Greg F.
GF
Greg F.
Director of Information Technology at InnoMark Communications
04/16/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Effortless File Management & Seamless Integration

I really like the ease of use of Files.com, as it was very easy to set up and start using on day one. It's also very easy to train others on how to use and access their files. Additionally, Files.com makes it simple to find and move files as needed, notifies people when things are updated, and integrates well with other products.
Verified User in Insurance
AI
Verified User in Insurance
04/14/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Simple to Use, Powerful File Sharing with Expert Helpdesk Support

Files.com is simple to use and fairly intuitive without being overly simplified. The helpdesk staff is extremely knowledgeable. It’s far more than just a basic file-sharing service; it has replaced at least seven different file receiving and transmitting services I used before. Since we started using it, we’ve had exactly zero downtime, and the site is consistently responsive. The pricing is a flat fee, so there are no surprises.

About

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HQ Location:
Scottsdale, Arizona

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What is Files.com?

Files.com is a SaaS file automation and integration platform that enables organizations to securely transfer, share, and store files between users, teams, and organizations.

Details

Year Founded
2008
Website
www.files.com