I just like that Spike is so easy to use and it’s also so affordable! Setting up integrations takes no time. They also integrate with JIRA which is great! I also like their on-call alerts. We get alerts on Slack when on-call rotates which is neat! During critical incidents, we setup war-rooms directly within Spike

I like that it’s easy to setup on-call rotation. Super flexible and you get alerts everytime your shift starts/ends. During on-call, I can also add an override for another person to take over in case of emergency and I am not available. Work-life balance ftw!

Spike beats other tools by a mile with great UI/UX. Our engineering team loves it!<br><br>We connected Spike with Microsoft Azure, Dynatrace, and Splunk. It automatically reads the priority and severity of incidents from the payloads and routes alerts accordingly. It also suppresses alert noise during office hours or when I am on holiday. Somehow, they also suppress incidents intelligently for efficient alert noise reduction, which was a big problem before.<br><br>All the alerts have links to our Dynatrace and Splunk dashboards so we don’t have to keep digging into find the issue. I personally use this a lot !!<br><br>When an incident is resolved, our responders leave notes on how they resolved it making it easier for the next responders to take action and reduce MTTR.<br><br>Spike’s on-call management is incredibly helpful. At any point, we can refer to a page which shows who is on-call and contact them directly. This has helped us bring a lot of transparency. Plus, the on-call scheduling syncs with our Google calendar.