I personally like Spike. Setting up integrations takes no time. Setting alerts is so easy with Spike. We love their On-call alerts. Spike integration with other collaborating platforms such as LINEAR, JIRA, ZENDESK which is great. Earlier we used to switch between the apps to create tickets on linear but with spike dashboard and with only one click we can create tickets on Linear, Zendesk, JIRA Etc.

Our internal team was looking for a platform from which we could get alerts in real-time with multiple integrations and automation. As we were tired of getting our work done manually. We discovered Spike.sh after a couple of months of searching for a good incident management platform that provides some customized services. Our Engineering team really likes the features of setting a mode: mainly out-of-office mode. Just as Slack has a feature to inform the other team members that they are on leave, Spike.sh has a feature of out-of-office. I went on vacation a few days ago, I could easily delegate my on-call duties to others. No hassle- just maintaining the work-life balance. As my on-call duties were override by my other team members. I can say that Spike has introduced a great work-life balance in our team.

I like to use their private status pages so that my team knows the status of all things going on in our streaming service. My team likes one thing the most, whenever we have scheduled planned maintenance for 5 minutes or 30 minutes, we use the status pages to notify all our users about it.