Ease of use & Customer support for our mission.

I love how easy it was to set up DonorSearch, and any questions I had were answered swiftly, particularly with Sarah Thomerson's exceptional support. Her dedication made the onboarding process smooth, and I’m very grateful for her assistance. DonorSearch is allowing our foundation to expand our contacts and enhance stewardship for our development program, which is crucial for our growth. I appreciate the marketing tool and its compatibility with other CRMs we use, such as Salesforce, making data transfers seamless. Additionally, the platform’s focus on the geographical and regional areas we service is a distinct advantage, as it aligns closely with our foundation's needs without the distraction of unnecessary global reach. Overall, the excellent customer service makes DonorSearch a valuable investment for our foundation.

The product itself is great, but what I like best is the people. They are extremely responsive, helpful, professional, and thorough. They always understand my questions and provide quick, easy instructions.