Enghouse Systems
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TeleDriver is a tool designed for precise timekeeping and management of operator work assignments in a transit environment. TeleDriver provides a spectrum of tools for managing your workforce, with modules for Driver Management, Work Picking, Daily Dispatch, Timekeeping, and Performance Management.
Using Conversational Artificial Intelligence (AI), Enghouse AI Insights (formerly Vecko) listens to the Voice of the Customer “VoC” and extracts actionable insights from a wide range of digital media (with greater than 95% analysis accuracy) helping organizations identify and leverage the “why” hidden in NPS and CSAT feedback.
Enghouse IVR Interactive Communications Portal is an open standards-based development platform that significantly reduces the time, cost and complexity of creating and deploying tailored voice self-service and communications solutions. EICP’s integrated application development and management components enable organizations to deploy voice, video messaging, SMS, mobile IVR navigator and email communications on a single, cost-effective platform. IVR applications are also monitored around-the-clock for reliability issues so that you are informed immediately of any problems before they adversely affect service levels.
Survox by Enghouse Insights Reach the right respondents. Keep complex fieldwork under control. Turn responses into insights that move decisions forward. Survox by Enghouse Insights is a research platform that brings telephone interviewing (CATI), automated voice surveys (IVR) and online surveys (CAWI) together in one coordinated environment. Built for research agencies, polling organizations, research call centers and enterprise insights teams, Survox supports demanding studies where respondent access, operational efficiency and data quality matter. From questionnaire design and research dialing to sample management, quota control and interviewer productivity, Survox connects the tools teams need to manage fieldwork with confidence. Researchers can coordinate contact across modes, monitor progress in real time and adapt as a study evolves. When respondents return a missed call, Survox can route them to an interviewer or an IVR survey within the same study; creating another opportunity to complete an interview. Reporting, crosstabs, weighting and statistical testing help teams turn collected data into findings they can act on. Whether running a political poll, a customer experience program or ongoing longitudinal research, Survox gives researchers the flexibility to handle complexity and the control to keep studies moving.
Momindum offers a unique solution to capture and share videos • Create interactive video presentations to improve your teams’ productivity and reduce your costs. Each employee shares his own expertise quickly and efficiently with engaging video content. • Automatically create video presentations with your webcam or camera and the Momindum solution. • Share your video content with your teams as easily as with a PowerPoint document. Provide direct access to relevant information with the outline and keywords synchronized with your video. • Collaborate on video presentations whether you are travelling, at home or at work. Sales and marketing teams discuss, share, rate and comment on video content from their laptops, tablets or smartphones. Momindum helps you reach out to your customers and employees easily, quickly, and efficiently. These solutions will help users learn effectively, increase employee productivity and shorten the learning cycle. Our solutions are both easy and quick to implement without any upfront investment. Our solutions are best suited for e-learning programs / distance learning, corporate training, corporate communications, sales training, marketing training / updates, and healthcare training. Aquired in 2021 by Enghouse Systems groups, Momindum was founded in 2006 with headquarters in Paris, France
VidyoHealth’s telehealth solutions are a suite of telehealth video conferencing software that are purpose-built for healthcare and designed to integrate with EHR systems, medical devices, and endpoints. Our telehealth solutions deliver the reliability, interoperability, and scalability needed for today’s continually changing environment while providing HIPAA-compliance.
Mobility as a service platform enables companies and cities a unique and scalable solution for bus companies, railway companies and public transportation agencies.
CustomCall's billing solution is provided as a turnkey, hosted product for CSPs, providing front-end order entry and account management, to back-end bill processing, invoice production and statement delivery. Clients use CustomCall's proprietary front-end applications to enter and manage customer information that includes phone numbers and enhanced services to which the customer's end user has subscribed.
Enghouse Systems Reviews
Frank G.
High-Quality Video Conferencing with Smooth Setup
Sergio R.
Revolutionized Virtual Collaboration with Lifesize
Aayush k.
ui uxCrystal Clear Video Meetings Made Simple
About
What is Enghouse Systems?
Enghouse Insights is part of Enghouse Systems Limited, a publicly traded global provider of enterprise software and services listed on the Toronto Stock Exchange (TSX: ENGH). Enghouse Systems serves organizations across multiple industries through specialized software businesses, combining the resources of an established technology group with expertise in the markets its solutions support. Within this group, Enghouse Insights focuses on technology that helps organizations conduct research, understand their audiences and turn feedback into informed decisions. Its research offering centers on Survox, a survey research platform supporting telephone interviewing (CATI), automated voice surveys (IVR), online surveys (CAWI) and multimode research. Enghouse Insights serves market research agencies, polling organizations, research call centers, academic institutions and enterprise insights teams. These organizations need to reach respondents, manage complex fieldwork and produce useful findings while maintaining control over research operations. Through Survox, Enghouse Insights connects survey programming, research dialing, sample and quota management, interviewer productivity, data collection, reporting and analysis. The platform supports applications including market research, political polling, public opinion research, customer experience measurement and longitudinal studies. Professional services and technical support help customers implement and operate research workflows suited to their requirements. Enghouse Systems acquired Survox in 2017, bringing its survey research technology into the wider Enghouse group. Today, Enghouse Insights combines this specialized research expertise with the backing of a global enterprise software organization. Its focus is on giving researchers the flexibility to reach audiences across channels, the visibility to manage studies effectively and the tools to translate responses into actionable insight.