Enchant
65 reviews
- 1 profiles
- 4 categories
Average star rating
4.8
Serving customers since
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Enchant Reviews
JN
Jesse N.
Enchant - Excellent email solution for a small business
I looked at several more expensive suites like Salesforce but it was just overkill for what I needed. My crew and I have been using enchant for nearly two years with very little complaint. Exactly the product we needed and whenver we needed something a little different, CS was very helpful. Since it runs over the internet, there is nothing to install. I was able to very easly set everyone up and gettting running in a just a short time and we use it 7 days a week.
AM
Verified User in Marketing and Advertising
Fantastic platform that helps our BDR team really manage their workflow
- Simple UI
- Ability to get our BDR team into our workflow without need to share email passwords
- Fantastic reporting
NS
Nikita S.
Enchant-ed
I spent hours, perhaps even days, searching for an intuitive customer support ticketing system with easy onboarding and collaboration across tickets. Enchant has proven to be the perfect solution for us as it is easy to use, implement, and manage. Without Enchant, we would not be able to meet our support SLA times as efficiently as we do, thanks to its simplicity and clarity of design and functionality.
About
What is Enchant?
Enchant is a customer service platform designed to streamline and enhance customer support operations for businesses. It offers a suite of tools, including a shared inbox, live chat, and knowledge base, enabling companies to manage customer inquiries efficiently across multiple channels. The platform emphasizes ease of use, scalability, and integration capabilities with other business tools, aiming to improve response times and customer satisfaction. Through its website at https://enchant.com, users can explore Enchant's features, pricing plans, and access support resources.
Details
Website
enchant.com