Emplifi
382 reviews
- 1 profiles
- 15 categories
Average star rating
4.4
Serving customers since
Emplifi Reviews
UH
Verified User in Higher Education
One stop shop
I love being able to store, schedule and then report on social media content. Its an intuitive platform with regularly updated features that are useful for a wide array of social media marketing roles - from creative to community management. This is a platform I use every day, all day for majority of my work. Also appreciate the speedy support anytime there's been an issue, including updates.
RP
Rodrigo P.
Analista de Comunicação @VibraUser friendly with great customer service
Emplifi has a nice user interface, the implementation is easy with real fast social channel integrations, and a great customer service, with quick replies and extensive documentation, including a Learning through on-demand trainings, how-to videos, guides and certifications.
US
Verified User in Sports
About
What is Emplifi?
Emplifi is the AI-powered autonomous CX platform that unifies social marketing, commerce, and customer care in a single command center. Powered by Emplifi Fuel, its intelligence engine, the platform connects every team and every customer interaction, from content creation to conversion to post-sale support. 20,000+ global brands, including Domino's, Puma, Canon, Delta, and UFC, rely on Emplifi to manage 4 billion CX interactions per month across social, messaging, reviews, and live chat. The platform includes AI-powered publishing, community management, social listening, unified analytics, influencer marketing, UGC and visual commerce, ratings and reviews, and omnichannel customer care.
Details
Website
emplifi.io