Emplifi
382 reviews
- 1 profiles
- 15 categories
Average star rating
4.4
Serving customers since
Emplifi Reviews
AG
Ayşe Nur G.
Marketing Communications SpecialistCollections Make Organizing and Planning Posts Effortless
Using collections is really helpful. It makes it easy for me to organize my posts, and I can plan them quickly whenever I need to.
UA
Verified User in Apparel & Fashion
Shoppable UGC That Shines on Homepages and Product Pages
Shoppable UGC on homepages and product pages in addition to customer service
JC
John M. C.
Sales Systems Technology Manager at McKee Foods CorporationEvolving, User-Friendly Suite with Responsive Implementation Support
I like that the products they offer keep evolving and adding new features. I really value the way they continue to build out their suite of offerings to match the current needs of our industry. The software is user-friendly and easy to navigate for your everyday user. They also take feedback seriously and shape it into future releases, which makes the improvements feel aligned with what users actually need. We are currently in the process of stacking their Social Community tool to the CRM and the project is going well. The implementation team and support has been what you'd hope you'd get, very responsive and communicative.
About
What is Emplifi?
Emplifi is the AI-powered autonomous CX platform that unifies social marketing, commerce, and customer care in a single command center. Powered by Emplifi Fuel, its intelligence engine, the platform connects every team and every customer interaction, from content creation to conversion to post-sale support. 20,000+ global brands, including Domino's, Puma, Canon, Delta, and UFC, rely on Emplifi to manage 4 billion CX interactions per month across social, messaging, reviews, and live chat. The platform includes AI-powered publishing, community management, social listening, unified analytics, influencer marketing, UGC and visual commerce, ratings and reviews, and omnichannel customer care.
Details
Website
emplifi.io