Emplifi
382 reviews
- 1 profiles
- 15 categories
Average star rating
4.4
Serving customers since
Emplifi Reviews
UM
Verified User in Marketing and Advertising
Solid platform with potential but still rough around the edges
I like that Emplifi’s layout is clean cut and an easy tool to learn, which I can appreciate. What I like the most is its ability to pulls together analytics, publishing, and community management all in one place. The reporting and listening tools are pretty decent when you need to grab quick insights, and you're able to customize dashboards to fit your reporting needs. When it’s running smooth, it really does help teams stay on the same page and cuts down on unnecessary manual work.
AM
Athena M.
Great Case Detail Features, but Steep Learning Curve
It offers features that help capture the details of a case.
SG
Saúl G.
Licenciado en administración gubernamental y estratega digital en política.Powerful Social Media Analysis with Advanced Filters and Benchmarking
Its open social media browser, it has multiple functions and filters to estimate and comparate the impact of the posts, do listening and benchmarking
About
What is Emplifi?
Emplifi is the AI-powered autonomous CX platform that unifies social marketing, commerce, and customer care in a single command center. Powered by Emplifi Fuel, its intelligence engine, the platform connects every team and every customer interaction, from content creation to conversion to post-sale support. 20,000+ global brands, including Domino's, Puma, Canon, Delta, and UFC, rely on Emplifi to manage 4 billion CX interactions per month across social, messaging, reviews, and live chat. The platform includes AI-powered publishing, community management, social listening, unified analytics, influencer marketing, UGC and visual commerce, ratings and reviews, and omnichannel customer care.
Details
Website
emplifi.io