Emplifi
382 reviews
- 1 profiles
- 15 categories
Average star rating
4.4
Serving customers since
Emplifi Reviews
UN
Verified User in Non-Profit Organization Management
Powerful tool for analytics and insights
Custom content labeling, automation labeling, and listening queries all able to be brought into custom dashboards are all *incredible* features. Companies can use these to segment content based on the custom data valuable to them and draw insights easily.
AA
Verified User in Apparel & Fashion
Works well for our needs!
It's great to have the majority of our social platforms in one centralized place where we can manage. We're able to respond to posts, dms and handle customer inquires for X, Facebook and Instagram.
The analytics are pretty good and we are able to get insights for the different platforms as well as come competitive benchmarks.
Emplifi is pretty easy to use and manage.
CI
Carolina I.
I love Emplifi
It's a complete plataform and thats makes de difference. I really appreciate how easy is responding social interacions, create and organize tags and take insighsts. Emplifi is always improving tools to turns it into a complete plataform
The plataform is stable, never has fail conections, it's fast and fluid.
About
What is Emplifi?
Emplifi is the AI-powered autonomous CX platform that unifies social marketing, commerce, and customer care in a single command center. Powered by Emplifi Fuel, its intelligence engine, the platform connects every team and every customer interaction, from content creation to conversion to post-sale support. 20,000+ global brands, including Domino's, Puma, Canon, Delta, and UFC, rely on Emplifi to manage 4 billion CX interactions per month across social, messaging, reviews, and live chat. The platform includes AI-powered publishing, community management, social listening, unified analytics, influencer marketing, UGC and visual commerce, ratings and reviews, and omnichannel customer care.
Details
Website
emplifi.io