I like the ability to have more visibility of emails. It enables us to be able to easily provide coverage in the absence of a team member. I also like the ability to develop KPI's with the use of the dashboard. This enables to better understand the needs of our business.

Simply put, it's been a game-changer for our team. From the get-go, the efficiency improvements have been remarkable. The way Emailgistics organises and prioritises emails has streamlined our workflow and saved us countless hours that we would have otherwise spent sorting through our inboxes. The software's intuitive design and user-friendly interface have made implementation straight forward and it's incredibly easy for everyone to get on board and start reaping the benefits immediately. One of the standout features has been the ability to automate email assignments and track responses. This has not only reduced the manual workload but also ensured that no email slips through the cracks, enhancing our overall responsiveness and customer satisfaction. Moreover, the detailed analytics and reporting tools have provided valuable insights into our email handling processes, enabling us to identify areas for further improvement and optimise our performance continuously. Emailgistics provide excellent customer support, with a team available at all times to advise on how best to use the software. Emailgistics has significantly boosted our productivity and efficiency, and I couldn't be more pleased with the results. I highly recommend it to any team looking to enhance their email management capabilities.

Emailgistics is for any teams that is overwhelmed managing emails, overseeing productivity, and meeting SLA requirements. It took us a good amount of work to find Emailgistics but we are very glad we did. It's given much order to the email chaos and we are looking forward to rolling this product out across several other departments within our organization.