I really appreciate durhamlane for being experts in the sales domain. They're really good at hiring young sales talent and training them in the fundamentals of sales and outbound calling, which is a very particular and difficult skill to hire for. They helped us as a company offer progression from a sales desk to a full-time, in-the-field, sales role. They operated from day one as if they were part of the team, which was productive from the early months onwards. They eat their own dog food, have their own methodologies and best practices, and are very good at recruiting the right talent and characters. They excel at diving into the organizations they work with to identify value propositions, determine training materials needed, and improve upon them. Additionally, they operate as a partnership, which I find impressive. They stay on top of the latest techniques and tools, and they develop a lot of their own tools. They're very pragmatic and are really good to work with. It's also great that they offer a solution that allows for quick and cost-efficient trials. They integrate into our CRM, ensuring we have one source of truth.

They bring domain knowledge to the project, have a well defined discovery process that challenges current thinking and then thorough on boarding process.

I really like the durhamlane ethos and the accountability that comes from the founders and owners right through to the senior management and individual contributors. They've got a methodology that works, and it feels more like an extension of our own business than an outsource service provider. I also appreciate their really strong people who are managed very well, their excellent processes, and the class-leading technology like SalesLoft. This blend of people, processes, and technology really stands out because they deliver the outcomes we want and they stand behind those outcomes.