I am so impressed with Dixa's own analytics. Coming from a platform that offered us minimal analytical tools (we had to use a third party system for our data analytics), it was a very pleasant surprise to see that we now have most things we need in terms of analysing our data and interaction pattern with the customers in one place. Coming from a system that does not offer a built in phone service, we have now experienced how convenient it is to be able to have all channels of communication in one system. This gives a great overview of how many times and in what ways a customer has already been in contact with us. Dixa is a smart system that makes the processes and communication with customers extremely easy.

One of the easiest tools to use. It helps us reduce missed calls or chats because it has one of the best notification systems. It also has a feature where you can easily track customers' conversation history which is very helpful whenever we send follow-ups.

The most helpful about Dixa is their Customer Support Team. Quick to assist and resolve whenever there is an issue or unclarity.