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Dixa

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406 reviews
  • 2 profiles
  • 11 categories
Average star rating
4.2
Serving customers since
2015
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Dixa Reviews

Review Filters
Profile Name
Star Rating
234
124
38
4
6
Reniel A.
RA
Reniel A.
07/27/2024
Validated Reviewer
Verified Current User
Review source: Organic

Dixa | Uncomplicated Support tool

|Dixa
Dixa shows everything on just a single page. That means the settings, the conversations, the dashboard, and analytics are accessible in just one click.
Verified User in Consumer Electronics
AC
Verified User in Consumer Electronics
06/26/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Good AI can use improvement but is a big help and read addition.

|Dixa
The quality of life features that are integrated now with the AI. Also, their customer service is quick and helpful.
Marcus H.
MH
Marcus H.
06/24/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

A great package with more to come

|Dixa
Dixa has delivered us unrivaled support when it comes to building a completely new flow for our different markets. The system introduced us to a new way of building flows in a much more intuitive way, that has paved the way for us to create new functions and features for our channels. With great onboarding and a support team to back that up, we never found ourselves out of the loop or left out to dry. There has always been great and efficient help just around the corner. In summary we've been able to streamline our flows in for all channels in a way the not only has made us more efficient towards our customers but also eased the minds of our workforce, with set priorities that let's our team know where they should be working and at what point of the day.

About

Contact

HQ Location:
Copenhagen, Capital Region

Social

@DixaApp

What is Dixa?

Dixa is the agentic customer service platform behind exceptional ecommerce brands, combining a helpdesk and contact center in one platform with AI that resolves customer issues end to end.

Details

Year Founded
2015
Website
www.dixa.com