Dexatel

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43 reviews
  • 1 profiles
  • 9 categories
Average star rating
5.0
#1 in 1 categories
Grid® leader
Serving customers since
2015

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Star Rating

42
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Dexatel Reviews

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CP
Cristiana P.
Board MemberRetailEnterprise (> 1000 emp.)
06/10/2026
Validated Reviewer
Verified Current User
Review source: Organic

Dexatel reduced no-shows and improved patient communication

We use Dexatel for appointment reminders, booking confirmations, follow-up care instructions, and general patient notifications, Messages are delivered consistently, and patients actually see them. The platform was easy to implement and we were able to automate many communication processes that previously required manual work from our staff
RL
Randall L.
Chairman, President, CEO and FounderHospital & Health CareEnterprise (> 1000 emp.)
06/08/2026
Validated Reviewer
Verified Current User
Review source: Organic

Reliable SMS Appointment Reminders and patient Communication for Healthcare Practices

Dexatel improved our patient communication. We use it for appointment reminders, follow-up notifications, and important patient updates, and the delivery has been incredibly reliable. Patients actually receive and read the messages, which sounds simple but made a huge difference for us. The setup was straightforward, and the support team was always available when we had questions.
PR
Paulo R.
Chiief Executive OfficerElectrical/Electronic ManufacturingEnterprise (> 1000 emp.)
06/07/2026
Validated Reviewer
Verified Current User
Review source: Organic

A Practical Alternative to Larger Cpaas vendors

After testing several larger providers, what stood out about Dexatel was the balance between reliability, pricing, and support. We weren't looking for hundreds of features. We needed dependable authentication messaging and responsive support when issues occurred. Dexatel delivered on both.

About

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HQ Location:
Tallinn, EE

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What is Dexatel?

Dexatel, founded in 2015, is a leading provider of omnichannel business communication. Serving giants like Alibaba, Shopee, Tencent, TikTok, and small businesses alike, we prioritize client care and business outcomes. We enable secure, cost-efficient customer interactions and promote business growth via text messaging. Our transformative approach enhances company-client engagement. As an employee-owned entity, Dexatel is dedicated to tailored business-customer interactions.

Details

Year Founded
2015
Website
dexatel.com