Dexatel
43 reviews
- 1 profiles
- 9 categories
Average star rating
5.0
#1 in 1 categories
Grid® leader
Serving customers since
2015
Dexatel Reviews
MB
Mike B.
ChairmanComputer SoftwareEnterprise (> 1000 emp.)One platform for user Authentication, Notifications, and customer Engagement
As a SaaS company, communication touches almost every part of our product. We switched from another vendor to Dexatel and have been much happier with the overall experience. We use Dexatel for user verification during signup, login authentication, password resets, billing notifications, product updates, onboarding reminders, and customer engagement campaigns. what i like most is that we can manage SMS, WhatsApp, email, and other channels from a single platform instad of juggling multiple vendors.
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Stuart S.
CEOFinancial ServicesMid-Market (51-1000 emp.)A Great Tool for Recovering Carts Driving repeat purchases
We originally started using Dexatel for transactional messages like order confirmatons and delivery updates, but over time it became a much bigger part of our customer engagement strategy. We now use it for abandoned cart reminders, personalized discount offers, flash sales, loyalty campaigns, and post-purchase follow-ups.
What i like most is the ability to reach customers through the channels they actually pay attention to. Instead of sending every promotion through email and hoping it gets opened, we can use SMS, WhatsApp, and email depending on the customer and the type of message, The flexibility has helped us create much more targeted campaigns.
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Saru A.
CEO @ Iron Roots, social-first creative agency.Marketing and AdvertisingSmall-Business (50 or fewer emp.)Greate for Account Verification and user Notifications
We run an online platform where users are constantly signing up, logging in, resetting passwords, and interacting with the product. We use Dexatel for OTPs, two-factor authentication, password resets, login alerts, and general user notifications. what we've been happiest with is the reliability. verification codes arrives quickly, and we haven't has to spend much time worrying about delivery issues.
we also like having SMS, WhatsApp, and emails available in one place. Different users respond to different channels, so having that flexibility has been really useful.
About
What is Dexatel?
Dexatel, founded in 2015, is a leading provider of omnichannel business communication. Serving giants like Alibaba, Shopee, Tencent, TikTok, and small businesses alike, we prioritize client care and business outcomes. We enable secure, cost-efficient customer interactions and promote business growth via text messaging. Our transformative approach enhances company-client engagement. As an employee-owned entity, Dexatel is dedicated to tailored business-customer interactions.
Details
Year Founded
2015
Website
dexatel.com