We run an online platform where users are constantly signing up, logging in, resetting passwords, and interacting with the product. We use Dexatel for OTPs, two-factor authentication, password resets, login alerts, and general user notifications. what we've been happiest with is the reliability. verification codes arrives quickly, and we haven't has to spend much time worrying about delivery issues. we also like having SMS, WhatsApp, and emails available in one place. Different users respond to different channels, so having that flexibility has been really useful.

We operate a Fintech platform across serveral markets, and user verification is one of the most critical parts of our customer journey. What impressed us about Dexatel was how quickly it become a "set it and forget it" solution. OTP WhatsApp as a fallback channel when SMS delivery was not optimal. The onboarding process was smooth, and their support team was there whenever we needed guidance

We use Dexatel to communicate with guests before, during, and after their trips. Rather than relying on a single channel, we use a mix of SMS, WhatsApp, and email depending on the type of message and the customer's preferences. Time-sensitive updates such as travel alerts, check-in reminders, and last-minute changes are typically sent via SMS or WhatsApp, while detailed itineraries and booking information are often delivered by email. Having multiple channels available from a single platform has made our communication much more reliable. Guests receive important information through the channel most likely to reach them, and we no longer have to worry about critical updates being missed