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Contivio.com

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3.7 out of 5 stars
12 reviews
  • 1 profiles
  • 1 categories
Average star rating
3.7
Serving customers since
2008
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Contivio

12 reviews

Contivio.com is the world?s most advanced all-in-one cloud contact center and telephony solution.

Profile Name

Star Rating

6
3
1
0
2

Contivio.com Reviews

Review Filters
Profile Name
Star Rating
6
3
1
0
2
Verified User in Outsourcing/Offshoring
AO
Verified User in Outsourcing/Offshoring
11/17/2022
Validated Reviewer
Verified Current User
Review source: Organic

WORST!

|Contivio
NONE! It's very unreliable. Issues here and there.
Derek R.
DR
Derek R.
|| Warehouse Coordinator @ Springfree Trampoline US || Inventory Management & Control / Warehouse Operation / Warehouse Management Systems
07/06/2021
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

So many options make this software overwhelming.

|Contivio
It was to integrate into my desktop phone, and the initial setup was relatively painless.
Verified User in Computer Software
UC
Verified User in Computer Software
10/29/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy to use--when internet is not down!

|Contivio
Easy to auto-dial straight from salesforce. The voice recordings appear right after my call, and its helpful for review since I am in a sales role.

About

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HQ Location:
Irvine, US

Social

@Contivio

What is Contivio.com?

Contivio provides business calling and contact center software for teams using NetSuite. Its SuiteApp connects voice, SMS, live chat, and AI-assisted customer interactions to NetSuite records. Teams use Contivio for screen pops, click-to-dial, call routing, queues, interaction logging, recordings, transcription, AI summaries, and reporting. Contivio also supports integrations with other CRM platforms.

Details

Year Founded
2008