Contivio.com
12 reviews
- 1 profiles
- 1 categories
Average star rating
3.7
Serving customers since
2008
Contivio.com Reviews
TC
Tommy C.
Strong CRM Integration, But Room for Improvement
Contivio's upsides center on its deep CRM integration (like NetSuite), providing AI-powered omnichannel support (voice, chat, SMS) for unified customer engagement, automating tasks, improving agent efficiency with tools like screen pops and call notes, and offering centralized reporting for better performance management, ultimately boosting sales and customer satisfaction with lower costs.
CA
Carlos A.
Director of Information Technology at Amatheon Animal HealthContivio propelled our Sales Team into the future!
Contivio's direct connectivity with NetSuite is a game changer for our sales staff. The product itself offers VoIP calls, IM, SMS/MMS, fax, and email as forms of communication. It has robust call handling options and many supervisor features to help with live calls during training or when a salesperson needs additional assistance with customer calls.
JV
Johan v.
Works well, easy to set up and fairly easy to maintain
It works well. Admin interface is fairly easy. Easy to set up for every day use.
About
What is Contivio.com?
Contivio provides business calling and contact center software for teams using NetSuite. Its SuiteApp connects voice, SMS, live chat, and AI-assisted customer interactions to NetSuite records. Teams use Contivio for screen pops, click-to-dial, call routing, queues, interaction logging, recordings, transcription, AI summaries, and reporting. Contivio also supports integrations with other CRM platforms.
Details
Year Founded
2008
Website
www.contivio.com