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Commusoft

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40 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.8
Serving customers since
2006

Profile Name

Star Rating

37
3
0
0
0

Commusoft Reviews

Review Filters
Profile Name
Star Rating
37
3
0
0
0
Verified User in Construction
UC
Verified User in Construction
11/09/2022
Validated Reviewer
Verified Current User
Review source: Organic
PB
Pedro B.
11/17/2020
Validated Reviewer
Review source: G2 invite
Incentivized Review

the customer service is quite fast when answering any questions

The fact that it allows me to perform multiple tasks in a fairly simple and fast way is of great help to improve a large number of processes within my company, another point in its favor is that it allows me to create a database of my clients in a fairly simple way, so that later I can use that information to create promotions or offer products according to the profile of my clients, the customer service is quite fast when answering any questions or concerns that may arise to present during the use of this application, the fact that it provides a safe and reliable storage for the data generates more peace of mind regarding the protection of my clients' information.
Verified User in Mechanical or Industrial Engineering
UM
Verified User in Mechanical or Industrial Engineering
03/05/2020
Validated Reviewer
Review source: Organic

Great Diary Management

Very easy system to use for many jobs. We have a number of engineers and the system is great for seeing quickly who is working where. We can also invoice and quote all on one system.

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HQ Location:
London, GB

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What is Commusoft?

Commusoft: The Revenue & Intelligence Engine for Field Service Commusoft is an all-in-one field service management (FSM) platform that acts as the primary "operating system" for growth-oriented trade businesses. Engineered for commercial and residential contractors in the HVAC, plumbing, electrical, and renewable energy sectors, Commusoft bridges the gap between back-office administration and field execution to drive world-class customer journeys. What Sets Commusoft Apart? Unlike basic dispatch tools, Commusoft provides the commercial depth required to manage high-stakes operations. The platform is natively powered by Ai:den, a proprietary AI engine that automates Intelligent Scheduling and route optimization, ensuring the right technician is dispatched to the right job every time. Key Capabilities for Scaling Trades: Commercial Asset Intelligence: Manage multi-site contracts with granular tracking of equipment history, warranties, and strict SLA compliance. Sales+ Engine: Empower technicians to build professional, tiered digital proposals in the field, increasing average job value and conversion rates. Real-Time Job Costing: Gain absolute visibility into profit margins by tracking labor, parts, and overhead against every work order. Automated Customer Journeys: Deliver an "Amazon-style" experience with self-service booking, real-time technician tracking, and automated service reminders. Offline Mobile Mastery: Equip field teams with a robust app that provides full access to job details and digital forms—even without a cellular connection. Seamless Ecosystem Integration Eliminate data silos by connecting Commusoft with the tools you already use, including QuickBooks, Xero, Sage, Stripe, Gmail, and Mailchimp. Trusted by thousands of contractors across the US and UK, Commusoft is more than software—it’s a partnership dedicated to your long-term success. By transforming fragmented tasks into a unified, data-driven workflow, Commusoft empowers you to organize your unique operations, increase productivity, and boost profits with confidence.

Details

Year Founded
2006