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Commusoft

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40 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.8
Serving customers since
2006

Profile Name

Star Rating

37
3
0
0
0

Commusoft Reviews

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Profile Name
Star Rating
37
3
0
0
0
Verified User in Utilities
UU
Verified User in Utilities
07/17/2023
Validated Reviewer
Verified Current User
Review source: Organic

Thank you commusoft!

Commusoft has streamlined many of our processes and eased the flow from customer booking to job completion and invoicing.
Verified User in Facilities Services
UF
Verified User in Facilities Services
07/12/2023
Validated Reviewer
Verified Current User
Review source: Organic

Brilliant Software

Easy to use. Can manage my business easlily. Helps to keep staff and customers happy.
Verified User in Oil & Energy
UO
Verified User in Oil & Energy
06/01/2023
Validated Reviewer
Verified Current User
Review source: Organic

Excellent Software Package

The company has been a Commusoft customer for nearly three years. During this time we have gone from strength to strength and been able to grow our operations as a result of the support that the Commusoft field service software has been able to offer both to our engineers in the field and our office based admin staff. We are able to quickly communicate with field staff and turn around our servicing, estimating and invoicing in a fraction of the time our pre Commusoft processes allowed. We aim to continue our association with Commusoft, continue growing the business and taking advantage of the functionality that Commusoft has to offer at real value for money.

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HQ Location:
London, GB

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What is Commusoft?

Commusoft: The Revenue & Intelligence Engine for Field Service Commusoft is an all-in-one field service management (FSM) platform that acts as the primary "operating system" for growth-oriented trade businesses. Engineered for commercial and residential contractors in the HVAC, plumbing, electrical, and renewable energy sectors, Commusoft bridges the gap between back-office administration and field execution to drive world-class customer journeys. What Sets Commusoft Apart? Unlike basic dispatch tools, Commusoft provides the commercial depth required to manage high-stakes operations. The platform is natively powered by Ai:den, a proprietary AI engine that automates Intelligent Scheduling and route optimization, ensuring the right technician is dispatched to the right job every time. Key Capabilities for Scaling Trades: Commercial Asset Intelligence: Manage multi-site contracts with granular tracking of equipment history, warranties, and strict SLA compliance. Sales+ Engine: Empower technicians to build professional, tiered digital proposals in the field, increasing average job value and conversion rates. Real-Time Job Costing: Gain absolute visibility into profit margins by tracking labor, parts, and overhead against every work order. Automated Customer Journeys: Deliver an "Amazon-style" experience with self-service booking, real-time technician tracking, and automated service reminders. Offline Mobile Mastery: Equip field teams with a robust app that provides full access to job details and digital forms—even without a cellular connection. Seamless Ecosystem Integration Eliminate data silos by connecting Commusoft with the tools you already use, including QuickBooks, Xero, Sage, Stripe, Gmail, and Mailchimp. Trusted by thousands of contractors across the US and UK, Commusoft is more than software—it’s a partnership dedicated to your long-term success. By transforming fragmented tasks into a unified, data-driven workflow, Commusoft empowers you to organize your unique operations, increase productivity, and boost profits with confidence.

Details

Year Founded
2006