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Commusoft

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40 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.8
Serving customers since
2006

Profile Name

Star Rating

37
3
0
0
0

Commusoft Reviews

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Profile Name
Star Rating
37
3
0
0
0
Verified User in Utilities
AU
Verified User in Utilities
08/09/2024
Validated Reviewer
Verified Current User
Review source: Organic

Great all round software for a business whether small or large

Support is very good when required, with quick lead times
NI
Numan I.
07/03/2024
Validated Reviewer
Verified Current User
Review source: Organic

Best software out there

i loved the use oftheappand portal, very user friendly
Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
06/25/2024
Validated Reviewer
Verified Current User
Review source: Organic

Simple to use once set up.

Very easy to schedule engineers jobs and keep track of works that have been done. Customer managment is simple and we use it to manage all works daily. Customer support has always been excellent.

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HQ Location:
London, GB

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What is Commusoft?

Commusoft: The Revenue & Intelligence Engine for Field Service Commusoft is an all-in-one field service management (FSM) platform that acts as the primary "operating system" for growth-oriented trade businesses. Engineered for commercial and residential contractors in the HVAC, plumbing, electrical, and renewable energy sectors, Commusoft bridges the gap between back-office administration and field execution to drive world-class customer journeys. What Sets Commusoft Apart? Unlike basic dispatch tools, Commusoft provides the commercial depth required to manage high-stakes operations. The platform is natively powered by Ai:den, a proprietary AI engine that automates Intelligent Scheduling and route optimization, ensuring the right technician is dispatched to the right job every time. Key Capabilities for Scaling Trades: Commercial Asset Intelligence: Manage multi-site contracts with granular tracking of equipment history, warranties, and strict SLA compliance. Sales+ Engine: Empower technicians to build professional, tiered digital proposals in the field, increasing average job value and conversion rates. Real-Time Job Costing: Gain absolute visibility into profit margins by tracking labor, parts, and overhead against every work order. Automated Customer Journeys: Deliver an "Amazon-style" experience with self-service booking, real-time technician tracking, and automated service reminders. Offline Mobile Mastery: Equip field teams with a robust app that provides full access to job details and digital forms—even without a cellular connection. Seamless Ecosystem Integration Eliminate data silos by connecting Commusoft with the tools you already use, including QuickBooks, Xero, Sage, Stripe, Gmail, and Mailchimp. Trusted by thousands of contractors across the US and UK, Commusoft is more than software—it’s a partnership dedicated to your long-term success. By transforming fragmented tasks into a unified, data-driven workflow, Commusoft empowers you to organize your unique operations, increase productivity, and boost profits with confidence.

Details

Year Founded
2006