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Commusoft

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40 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.8
Serving customers since
2006

Profile Name

Star Rating

37
3
0
0
0

Commusoft Reviews

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Profile Name
Star Rating
37
3
0
0
0
Sue J.
SJ
Sue J.
Gas Service Coordinator
02/07/2020
Validated Reviewer
Review source: Organic

We could not function without Commusoft now

Commusoft has been invaluable in helping JDL to expand its Minor Works department from 3 engineers to 10. Commusoft is great for seeing where the engineers are and looking at customer job history. The e-mail and telephone support received from Commusoft is excellent and the staff are all very friendly
Verified User in Construction
AC
Verified User in Construction
01/31/2020
Validated Reviewer
Review source: Organic

GREAT SOFTWARE

GREAT SOFTWARE FOR HEATING COMPANIES. VERY EASY TO NAVIGATE, EXTREMLY TIME EFFECTIVE.
HC
Harry C.
01/15/2020
Validated Reviewer
Verified Current User
Review source: Organic

Been using Commusoft for 7 years now and they are outstanding!

*Outstanding customer service *Always doing regular updates *Always listening to my feedback and are always trying there upmost to update or change there features to try and suit our company. *Been using them for 7 years now and if you compare how they were then to now it is completely different, even in 2013 it was still good but now it's on another level it's so easy and efficient to use. *It's also so handy for new staff because it's so easy to learn and work your way around. Training new staff use to be very difficult on our old system but now new tstaff can learn within days the features of commusoft. *Always keeping us up to date on new updates. *Have fast response times to your enquiries *They have so many features as well *We can track our engineers through Commusoft *Diary management is brillaint *Filling is so much easier *The fact you can do emails, text messages and payments through Commusoft is just top notch.

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HQ Location:
London, GB

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What is Commusoft?

Commusoft: The Revenue & Intelligence Engine for Field Service Commusoft is an all-in-one field service management (FSM) platform that acts as the primary "operating system" for growth-oriented trade businesses. Engineered for commercial and residential contractors in the HVAC, plumbing, electrical, and renewable energy sectors, Commusoft bridges the gap between back-office administration and field execution to drive world-class customer journeys. What Sets Commusoft Apart? Unlike basic dispatch tools, Commusoft provides the commercial depth required to manage high-stakes operations. The platform is natively powered by Ai:den, a proprietary AI engine that automates Intelligent Scheduling and route optimization, ensuring the right technician is dispatched to the right job every time. Key Capabilities for Scaling Trades: Commercial Asset Intelligence: Manage multi-site contracts with granular tracking of equipment history, warranties, and strict SLA compliance. Sales+ Engine: Empower technicians to build professional, tiered digital proposals in the field, increasing average job value and conversion rates. Real-Time Job Costing: Gain absolute visibility into profit margins by tracking labor, parts, and overhead against every work order. Automated Customer Journeys: Deliver an "Amazon-style" experience with self-service booking, real-time technician tracking, and automated service reminders. Offline Mobile Mastery: Equip field teams with a robust app that provides full access to job details and digital forms—even without a cellular connection. Seamless Ecosystem Integration Eliminate data silos by connecting Commusoft with the tools you already use, including QuickBooks, Xero, Sage, Stripe, Gmail, and Mailchimp. Trusted by thousands of contractors across the US and UK, Commusoft is more than software—it’s a partnership dedicated to your long-term success. By transforming fragmented tasks into a unified, data-driven workflow, Commusoft empowers you to organize your unique operations, increase productivity, and boost profits with confidence.

Details

Year Founded
2006