Close

Show rating breakdown
2,159 reviews
  • 1 profiles
  • 19 categories
Average star rating
4.7
#1 in 2 categories
Grid® leader
Serving customers since
2013
Profile Filters

All Products & Services

Profile Name

Star Rating

1840
281
26
5
7

Close Reviews

Review Filters
Profile Name
Star Rating
1840
281
26
5
7
Kristina E.
KE
Kristina E.
CloserSmall-Business (50 or fewer emp.)
10/29/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

User-Friendly Call Summaries at a Glance

I really like how user-friendly it is, and that it can provide a clear summary of all the calls.
Divine-Favour B.
DB
Divine-Favour B.
Small-Business (50 or fewer emp.)
10/29/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy Outreach and Call Tracking, but Interface Changes Need Notice

I find it easy to make calls, send SMS messages, and send emails in Close. I like being able to check how many calls I make each day and search for a particular number. The call, report, and overview sections let me see my calls and compare my call count with my colleagues, so I can pace myself and keep track of how many people I’ve contacted. Setup was straightforward, and it was easy for me to find the icons. I think Close is a very good tool.
Ria M.
RM
Ria M.
Small-Business (50 or fewer emp.)
10/29/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy-to-Use CRM for Lead Follow-Up, with Room to Improve Task Views

I like that Close is easy to use, and that the dialer is simple to use too. I get a few seconds to choose call outcomes, and it’s easy to move in and out of lists. I like having everything I need to know about a lead on one page, including calls, conversations, emails, and texts. I can look back at previous conversations, see what I can improve, and know what to bring up next time I contact a lead. I also like being able to put a task on a lead so I know when to contact them next. The inbox task bar is comfortable for me to use, and the initial setup was very easy. I think Close is one of the best CRM systems out there.

About

Contact

HQ Location:
111 Congress Avenue, Suite 500 Austin, Texas 78701 United States

Social

What is Close?

Close is a conversation-first CRM built for founders and small, scaling sales teams to manage every conversation in one place — so they can move faster and close more deals. With built-in calling, email, SMS, automation, and AI, Close eliminates tool sprawl and manual logging so teams can focus on selling, not admin.

Details

Year Founded
2013
Website
close.com