I like running cadences for all my leads and easily following up with people. I also like the mobile app, the integration capabilities, and the open API. Close feels like a true sales CRM, similar to SalesLoft but on a smaller scale for entrepreneurs and lean teams. I enjoy the workflows that let me automatically call, text, and email people, set different statuses, and send additional workflows accordingly. Close also helps me stay on top of tasks and set reminders for the future. Leads from my lead service pull automatically into Close. I found setup very easy, and the transition was seamless. Close isn’t too complicated to adopt, and it’s specifically for sales—a powerful, sales-focused platform that’s agnostic to the type of sales.

I find Close very easy to use, and the price is low. I love the snippets: I can type a slash and a saved snippet keyword to insert text or a link. Setup was super easy, it was easy to find things, and there was a lot of support documentation. The Close team was very helpful when we got set up. I also like being able to track customer interactions, see notes of past activity, work as a team across one account, and handle calls, texts, and WhatsApp messages in one place.

I like that Close is smooth and does everything SDRs need to do. Calling, texting, and reporting are great, and I especially value the dialing system. Close is better for dialing and texting than Pipedrive, and setup was super easy.