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ChatWork

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83 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.3
Serving customers since
2004
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ChatWork

83 reviews

Chatwork is a comprehensive business communication and collaboration platform designed to streamline team interactions and enhance productivity. By integrating real-time messaging, task management, file sharing, and video conferencing into a single, user-friendly interface, Chatwork eliminates the need for multiple tools, facilitating seamless collaboration among team members. Its intuitive design and robust features make it an ideal solution for organizations seeking to improve internal communication and project management efficiency. Key Features and Functionality: - Chat: Engage in direct messages or group chats, with options to mark important conversations and search messages by keywords. - Task Management: Assign tasks to yourself or colleagues, set deadlines, and track progress to ensure accountability and timely completion. - File Sharing: Upload, preview, and download various file formats, including documents and images, directly within the chat interface. - Video Calling: Conduct face-to-face meetings with group video calls, share screens, and collaborate effectively, even on mobile devices. - Contact Management: Easily add contacts via email or Chatwork ID, manage invitations, and organize your network efficiently. - Notifications: Customize notifications with on-screen alerts, sound, and email options to stay informed about important updates. - User Management: Add new users, manage member information, and organize groups to maintain a structured communication environment. Primary Value and Solutions Provided: Chatwork addresses common challenges in workplace communication by reducing reliance on emails and meetings, thereby saving time and enhancing collaboration. Its integrated task management ensures that responsibilities are clearly defined and monitored, preventing oversights. The platform's secure environment, with features like SSL encryption and AES256 file encryption, ensures that all communications and data remain protected. By offering a centralized hub for messaging, task tracking, file sharing, and video conferencing, Chatwork simplifies workflows and fosters a more connected and efficient team dynamic.

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ChatWork Reviews

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9
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Vikas K.
VK
Vikas K.
12/18/2025
Validated Reviewer
Verified Current User
Review source: Organic

Simple, Focused Communication That Keeps Teams Aligned

What I like best about ChatWork is how simple and focused it is. As an ASP.NET developer, I use it daily for team coordination,sharing updates, clarifying requirements, and resolving issues quickly. It keeps communication clean without unnecessary features, so it’s easy to follow conversations and stay aligned without distractions.
Verified User in Graphic Design
TG
Verified User in Graphic Design
12/11/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

A Reliable and Productive Communication Tool for Teams

ChatWork makes team communication incredibly smooth and organized. I love how everything—chats, tasks, file sharing, and video calls—stays neatly structured in one place. The interface is clean, intuitive, and easy for anyone to adapt to. Task management inside chat rooms is especially helpful, allowing conversations to turn into actionable items without needing separate tools. Overall, it truly boosts productivity and reduces back-and-forth confusion.
LW
Liam W.
12/09/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Enhances Collaboration Despite File Sharing Hiccups

I use ChatWork for instant messaging, video calls, and easy file sharing, which supports external collaboration effectively. I appreciate having 24-hour support because it's reassuring that there's always support there when you need it. I also like the typing indicators, as they enhance the live and interactive feel of the platform. The automation tools are beneficial for handling routine tasks and routing chats efficiently. I find the analytics features helpful for tracking performance and gaining insights from chat data. The initial setup of ChatWork was very easy and didn't require much hard work.

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HQ Location:
Tokyo, Japan

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@chatwork_en

What is ChatWork?

ChatWork is a cloud-based platform designed to enhance communication and collaboration for teams and businesses. As an all-in-one communication tool, ChatWork combines chat, video calls, task management, and file sharing, allowing users to streamline operations and boost workplace productivity. With its user-friendly interface, ChatWork helps team members stay organized and efficient by enabling them to manage projects, assign tasks, and follow up on progress, all from a single platform. The tool is ideal for businesses of all sizes, from small teams looking to manage their daily workflows more effectively to large organizations seeking robust solutions for cross-departmental coordination. ChatWork supports a flexible and connected work environment, promoting better communication and collaboration across various teams.

Details

Year Founded
2004