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ChatWork

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83 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.3
Serving customers since
2004
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ChatWork

83 reviews

Chatwork is a comprehensive business communication and collaboration platform designed to streamline team interactions and enhance productivity. By integrating real-time messaging, task management, file sharing, and video conferencing into a single, user-friendly interface, Chatwork eliminates the need for multiple tools, facilitating seamless collaboration among team members. Its intuitive design and robust features make it an ideal solution for organizations seeking to improve internal communication and project management efficiency. Key Features and Functionality: - Chat: Engage in direct messages or group chats, with options to mark important conversations and search messages by keywords. - Task Management: Assign tasks to yourself or colleagues, set deadlines, and track progress to ensure accountability and timely completion. - File Sharing: Upload, preview, and download various file formats, including documents and images, directly within the chat interface. - Video Calling: Conduct face-to-face meetings with group video calls, share screens, and collaborate effectively, even on mobile devices. - Contact Management: Easily add contacts via email or Chatwork ID, manage invitations, and organize your network efficiently. - Notifications: Customize notifications with on-screen alerts, sound, and email options to stay informed about important updates. - User Management: Add new users, manage member information, and organize groups to maintain a structured communication environment. Primary Value and Solutions Provided: Chatwork addresses common challenges in workplace communication by reducing reliance on emails and meetings, thereby saving time and enhancing collaboration. Its integrated task management ensures that responsibilities are clearly defined and monitored, preventing oversights. The platform's secure environment, with features like SSL encryption and AES256 file encryption, ensures that all communications and data remain protected. By offering a centralized hub for messaging, task tracking, file sharing, and video conferencing, Chatwork simplifies workflows and fosters a more connected and efficient team dynamic.

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50
24
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0

ChatWork Reviews

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Profile Name
Star Rating
50
24
9
0
0
Tanu S.
TS
Tanu S.
Student
12/09/2025
Validated Reviewer
Review source: Organic
Verified User in Real Estate
UR
Verified User in Real Estate
10/17/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Simple and Easy to Use, but UI Feels Outdated

Chatwork is best in terms of simplicity. It is as easy like using whatsapp or telegram. No hard integration and so less time to adopt. Secondly, it has free tier so that i can experiment before i buy. Lastly, it also has task management system so i dont need external application for assigning tasks
Md H.
MH
Md H.
09/01/2025
Validated Reviewer
Review source: Organic

Simple, Reliable, and Keeps Teams Organized

I appreciate the simplicity and reliability of ChatWork, which keeps my team organized without unnecessary add-ons. The easy messaging, task tracking, and file sharing make our work efficient and effective. Setting up was a breeze, and the platform's clean interface allows seamless channel and team management. I also find the task management and messaging features particularly useful for maintaining team alignment and tracking progress.

About

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HQ Location:
Tokyo, Japan

Social

@chatwork_en

What is ChatWork?

ChatWork is a cloud-based platform designed to enhance communication and collaboration for teams and businesses. As an all-in-one communication tool, ChatWork combines chat, video calls, task management, and file sharing, allowing users to streamline operations and boost workplace productivity. With its user-friendly interface, ChatWork helps team members stay organized and efficient by enabling them to manage projects, assign tasks, and follow up on progress, all from a single platform. The tool is ideal for businesses of all sizes, from small teams looking to manage their daily workflows more effectively to large organizations seeking robust solutions for cross-departmental coordination. ChatWork supports a flexible and connected work environment, promoting better communication and collaboration across various teams.

Details

Year Founded
2004